2 Years and still no one has fixed my Rewards account

Will someone please fix my Xbox Rewards account? I keep posting here and still no one has done anything except to say its a known problem. I have updated my entire account even though all the information is correct.

:)

 

2 Years Later, Reward Points Still Don't Deposit

It's been 2 years now and my account is still borked. I have spent thousands with XBOX and reward points are still not being deposited into my account. It took over a year for me to get someone to deposit points into my account when I was over 100k points.
Still no way this will ever get fixed? GT:

 

Missing Reward Points.

I last received reward points over 2 years ago, yet my reward account has been and is still active, that's 2 years of auto renewal (250 points per month) plus points for game purchases I haven't received. Please help.

 

Hello RandMan,

As you already know, there is currently an internal issue with the data stored for your account which is preventing a deposit. Our deposit process cannot correctly determine the primary billable account to deposit into for your Microsoft Account, and thus
aborts the process. This is an issue that we are working on resolving with another team. Since we do not have access to change database information, we must rely on this other team to correct this issue. At the moment, we have not received a estimate on when
this problem will be resolved. To be clear, this is a data issue, and not the result of any faulty user input. The prompt asking you to update your information is a symptom of this error, and adjusting your information will, in most cases, not resolve this
issue. We apologize for the inconvenience.