2 step verification not set up by me

Discus and support 2 step verification not set up by me in XBoX Accessibility to solve the problem; Hi I can't log into my xbox account as it says the password is wrong, when I try to reset this it says I have 2 step verification on. The e-mail... Discussion in 'XBoX Accessibility' started by MrKnifegaming1, Feb 13, 2019.

  1. MrKnifegaming1
    MrKnifegaming1 Guest

    2 step verification not set up by me


    Hi

    I can't log into my xbox account as it says the password is wrong, when I try to reset this it says I have 2 step verification on. The e-mail addresses in the 2 step reset aren't mine, please help.

    :)
     
    MrKnifegaming1, Feb 13, 2019
    #1
  2. XBF Erick C Win User

    2 step verification not set up by me

    Hello again!

    Glad you were able to get this escalated!

    As this is being handled by the appropriate department I will go ahead and Lock the thread out. If you need assistance in the future feel free to reach out to us again.

    Happy Gaming!
  3. MrKnifegaming1 Win User

    2 step verification not set up by me

    Hi

    I've just been in a chat with support, they are escalating my issue so will hopefully be resolved soon, they said will take a few days.
  4. XBF Erick C Win User

    2 step verification not set up by me

    Hey there MrKnife,

    Sorry to hear you are running into this problem with your account. If you feel that somebody has taken over your account I would advise that you take a look at the following support article to attempt to recover your account. If you are unable to recover
    the account then go ahead and reach out to the Xbox Support for further assistance.

    Give it a try and let us know if this has helped.
  5. Horton2010 Win User

    Hacked Account and Security Information Changed

    this will not work if they have already set up 2 step verification.
  6. NeoDan123 Win User

    SOMEONE KEEPS CHANGING MY PASSWORD AND I AM SICK OF IT!!

    Might want to set up 2 step verification for your account.
Thema:

2 step verification not set up by me

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