2 separate Xbox One headsets, both unable to pick up my voice.

Discus and support 2 separate Xbox One headsets, both unable to pick up my voice. in XBoX on Consoles to solve the problem; So yesterday all of a sudden my headset stopped picking up my voice when I would talk in party, and also when I would try and talk in game chat. I can... Discussion in 'XBoX on Consoles' started by Starkington, Nov 7, 2015.

  1. Starkington
    Starkington Guest

    2 separate Xbox One headsets, both unable to pick up my voice.


    So yesterday all of a sudden my headset stopped picking up my voice when I would talk in party, and also when I would try and talk in game chat. I can hear everyone perfectly fine through the headset but I am unable to talk.

    :)
     
    Starkington, Nov 7, 2015
    #1
  2. KentFairbourn
    KentFairbourn Guest
    Newer controllers don't recognize the mic on either of my headsets

    So I have two separate Xbox One S consoles, and 3 different controllers. One controller is an older black one (model 1697) and the other two are newer that came with their bundles (both model 1708).

    My headsets work 100% correctly on the older model controller. Both of my headsets work great with it on both xboxes

    My newer controllers work 90% correctly with both headsets on both xboxes, EVERYTHING functions other than the mic. I can even hear my voice feedback in the headset but no one else can hear me in chat, can't record voice messages, can't skype. My mics do
    not work at all on the newer controllers.

    All controllers are fully updated, headsets are earforce xo one, and turtle beach X41. I have tried every headset on every controller on each xbox. The problem is isolated to the 2 newer controllers.

    What on earth can I do to fix this?
     
    KentFairbourn, Nov 7, 2015
    #2
  3. Sidthek1lla
    Sidthek1lla Guest
    I own battlefield 4 on my 360, but for some reason it's trying to get me to buy it AGAIN on Xbox one. I can't use the cloud to transfer it over (only 2 gigs of space), and I can't use the disc. I would rather not pay an extra $30 for a game I

    Also my surround sound headset isn't picking up my voice. I can hear audio just fine through both ear muffs, but it won't pick up my voice at all. It might be because it's broken, but I don't know for sure.
     
    Sidthek1lla, Nov 7, 2015
    #3
  4. Sidthek1lla Win User

    I own battlefield 4 on my 360, but for some reason it's trying to get me to buy it AGAIN on Xbox one. I can't use the cloud to transfer it over (only 2 gigs of space), and I can't use the disc. I would rather not pay an extra $30 for a game I

    Also my surround sound headset isn't picking up my voice. I can hear audio just fine through both ear muffs, but it won't pick up my voice at all. It might be because it's broken, but I don't know for sure.
  5. xMike JSSx Win User

    headset not picking up my voice

    just want my chat back dude ..... maybe i was being a lil rash. meh xb1 is wat it is. on that note have a good one and thanks for the info.
  6. xMike JSSx Win User

    headset not picking up my voice

    So my friend came over and tried four different times on four ms controllers using two afterglow and one ms headset. Yet still no chat avaible, if you guys cant resolve this issue then I should get a discount towards my gold suscription. I dont like paying
    for a service I cant fully because of some bug from ms end.
  7. {Parity} Win User

    headset not picking up my voice

    If you want to complain about Microsoft's update process you can call their toll free number 800-469-9269 or go to this site and post/vote on suggestions.
    https://xbox.uservoice.com/

    The enforcement site is always a good place to start for issues like this. No one is saying it is the user's fault just trying to rule out the easiest possibilities first. You suggested that it might be on the other user's end and I merely suggested trying
    it with another friend. No one is giving you the run around but at the risk of doing such I will defer this to someone else. You have a great day.

    Good Luck!
  8. xMike JSSx Win User

    headset not picking up my voice

    hmm well i work at the same store as the dept manager and have no reason to doubt him but just from reading other people posts on the same topic its the same problem with no voice... its all these updates ms keeps pushing out that fix one thing and bug up
    5 others. Then a guy comes on here for some sort of help only to get a run around or told its the users fault ... idk.
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2 separate Xbox One headsets, both unable to pick up my voice.

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