2 separate accounts

Discus and support 2 separate accounts in XBoX Accessibility to solve the problem; So my conundrum is thus: I have 2 separate Microsoft accounts. One of them I use for gaming and the other for mostly online rewards. If I delete the... Discussion in 'XBoX Accessibility' started by UNSC CAWB op 59, Sep 3, 2022.

  1. UNSC CAWB op 59
    UNSC CAWB op 59 Guest

    2 separate accounts


    So my conundrum is thus: I have 2 separate Microsoft accounts. One of them I use for gaming and the other for mostly online rewards. If I delete the one for rewards, could I then use the email address attached to that one as an alias for the main gaming profile, as the email address used for that account is my primary email address

    :)
     
    UNSC CAWB op 59, Sep 3, 2022
    #1
  2. Geri M. Win User

    2 separate accounts

    Hi UNSC CAWB op 59,



    We have noticed that you have not responded to our last message. We would like to know whether the issue you have raised with us is still ongoing. If yes, please let us know so that we can continue our conversation.



    Have a great Day!



    Best regards,



    Xbox Forum Moderator

    Microsoft Community
  3. Geri M. Win User

    2 separate accounts

    Hi UNSC CAWB op 59,

    Welcome to Xbox Community Forums. We appreciate for sharing your concern with us and we hope that you are doing well today.

    We understand that you wanted to delete one of your account from Microsoft and is asking if you can still use the alias link to that deleted account. Upon research, Once an account is deleted the alias is also deleted and can't be reused. It is simply wiped from the Microsoft system. This is from the Microsoft support site.

    • If you remove your alias from the account it’s on today, it will be deleted from our systems and isn't recoverable, so you'll no longer be able to use it to send or receive emails.
    • Microsoft doesn't recycle aliases once they are deleted. This means it won't be available again as an alias or new account to you or anyone else at a later time.
    Link: https://support.microsoft.com/en-ca/help/12407/microsoft-account-change-email-phone-number

    We hope it worked out well for you. If not, please reply back to this forum to let us know. We will be glad to follow up and help you.



    Have a great day ahead.

    Sincerely,



    Xbox Forum Moderator

    Microsoft Community
  4. Geri M. Win User

    2 separate accounts

    Hello UNSC CAWB op 59,



    We haven't heard from you in 72 hours, so we will be considering your issue resolved. If you do need further help, please create a new thread to discuss those concerns as we will not be monitoring this thread going forward.

    Thank you for understanding.

    Kind regards,



    Xbox Forum Moderator

    Microsoft Community
  5. MisterFizzle Win User

    2 separate account issues

    Hey there Beldar,

    Sorry to hear you were having issues with your accounts.

    Glad you were able to get things sorted!
  6. Wild Bill Hickok Win User

    2 separate account issues

    Ok I can use my accounts now. Clearing cache fixed the profile errors for both. I still cant modify security info on my gold account for 30 days but I guess we ill cross that bridge when we get there.
Thema:

2 separate accounts

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