2 issues I need a hand with as its been several years for one of them....

Ok, I have had two issues that I am getting tired of dealing with and I really want them fixed as they are pretty stupid issues.

1. My daughters account is set to allow her to play and download ANYTHING. Now, on the 360 she can do everything no problem but on the XBO she can't. She can't even purchase a skin pack for Minecraft. She can't even redownload the Minecraft.stuff she
owns from the 360 version onto the XBO. On the XBO EVERYTHING is set for her do anything, but she can't as it always tells her she needs to change something in the privacy settings. I have everything set on the system and on the website.

2. I have a copy of Prometheus that hasn't worked in a few years. It tells me it cant play or find the license, but everything else I have plays and works fine, even after resetting the licenses on the system. I have the original Xbox bonus edition but
no matter what I do it wont play, at all.

Any suggestions?

:)

 

ISSUES, several of them --

Regarding your first point 4, if you set your console as your 'home console' then in the event of storm etc then you should still be able to play downloaded games. See below.

support.xbox.com/.../my-home-xbox

I was having in similar discussion last week as I moved house and had no internet for a few days. I couldn't get the blu-ray player to work offline either, but apparently it is possible by changing some settings. I didn't end up looking to deeply into it
as I was only offline for a few days. What is worrying for me is I earned some achievements offline and I've been back online since Monday and they still haven't popped yet.

 

ISSUES, several of them --

Completely in agreement with point 2.

 

Sorry to hear it.

1. You should be able to adjust your daughter's online settings by logging in to this link with the parental account
account.xbox.com/.../Settings

2. There has been an issue with Prometheus for a while and a lot of people have been unable to watch it. Last I heard they were looking into the issue. You can either post up a new thread about it at this link

forums.xbox.com/.../4273.aspx or contact phone support for your region for more assistance.

 

Again, EVERYTHING is set to how I want it on that site (the link you provided), it shows that she can buy anything. It shows this on the site and on the XBO, yet she can't. Now the XBO wont even let her watch netflix all of the sudden and no changes have
been made to her account. I'm at my wits end with this.

Again, she can do anything she wants on the 360, it's just the XBO that wont let her do anything. I have given her full permission to everything on the XBO and it still won't work. I'm just getting sick of dealing with this as she's always coming to me
with issues.

Along with netflix not working, it wont even let her play any games she owns unless my account is logged in. I just don't get it.