2 gamertags one email

PaltryLizard314 · Apr 23, 2017

I have two gamertags for the same email. one was for my xbox 360 and i made another with the same email for xbox one. i want to get my xbox one compatible games from 360 to my xbox one how do i do that?

:)

FragilePage217 · Apr 23, 2017

Changing Microsoft Account associated with my Gamertag.

Hello

I recently got a Xbox one and transferred over my GamerTag from 360 onto it. The microsoft account with the gamertag is lets say Email1. Now I don't normally use Email 1 that much anymore; when I tried to use skype on xbox one, my skype account is with another
email I frequently used, lets call it email 2 and skype won't work. I decided to change the gamertags email from Email 1 to 2. It said that Email 2 already has a account so I transferred that gamertag to some random email I made. Email 2 should be free now
but when I try to change it, it still says the email is already in use. I logged onto to this site and it made a Gamertag on Email 2 (which I'm using right now and want my original gamertag to have).

What is the easiest way to delete this gamertag and change the microsoft account on my original gamertag?

ngocphi · Apr 23, 2017

Can't move GT to free Microsoft account

gamertag 1 is the email you want

gamertag 2 is the gamertag you account you want to move it to

well typically you don't move a gamertag 1 to more then one account

first you free an account with the email you want with the one you created

that frees it up

then you use the email you want on the gamertag 2

so unless you are swaping two emails between two accounts you do have to wait the 30days on one of them

Mister Maka · Apr 25, 2017

Heya PaltryLizard314.

It's not possible to tie two gamertags to one email, it sounds like you may used a different email to create your original Gamertag. Have you tried using an alternate email address to see if that helps?

ngocphi

gamertag 1 is the email you want

gamertag 2 is the gamertag you account you want to move it to

well typically you don't move a gamertag 1 to more then one account

first you free an account with the email you want with the one you created

that frees it up

then you use the email you want on the gamertag 2

so unless you are swaping two emails between two accounts you do have to wait the 30days on one of them

Mister Maka

Heya PaltryLizard314.

It's not possible to tie two gamertags to one email, it sounds like you may used a different email to create your original Gamertag. Have you tried using an alternate email address to see if that helps?

OndoyBahista

Make sure that email#2 is not logged in on any devices as a Microsoft Account except on your Xbox console as it may automatically generate a gamertag. After moving the gamertag under email#2, you can contact Xbox Support to check if there is no more gamertag
under email#2 so you can proceed moving gamertag under email#1 to email#2.

Kimberlu82

Licenses can't be transferred to another account. To access them you'll have to re download the profile. I would actually call support to confirm what WLID they have on file for your gamertag. Even if it's no longer usable or existing, when you go to login.live.com
that's the WLID your going to put in for the reset. Once you are able to sign in after downloading your profile you can change the WLID.

To keep the licenses unfortunately you're always going to have to maintain that account in addition to your own, meaning a valid WLID and proofs so that whenever you move consoles you'll have to download that profile and do a license transfer.

License Transer:
support.xbox.com/.../download-content

To contact support:
support.xbox.com/contact-us

To change your WLID when you are able too:
support.xbox.com/.../switch-gamertag-to-different-microsoft-account

-And your going to have to do that between 2 gamertags because you created another.

If it helps please rate my answer!

Loraine Mon

Hi,

Each Microsoft account can only have one gamertag or Xbox Live profile attached to it. If you logged in to the
Account settings page on Xbox.com and you see two profiles, it is possible that the other profile is a Child account or a Parent account. To check the email address attached to the gamertags,
you may log in to the
Microsoft Family page.

If you are only seeing one email or account, we suggest that you contact Xbox Chat Support so they can securely verify the correct email address attached
to your second gamertag.

Should you have any other queries, you can contact us anytime.

2 gamertags one email