2 different Account balances

Discus and support 2 different Account balances in XBoX on Consoles to solve the problem; I see that I have $6.00 in my Microsoft account balance on my Xbox. Then I look at my Xbox Microsoft account on my phone and it shows that I have .61... Discussion in 'XBoX on Consoles' started by Dominic104, Nov 27, 2020.

  1. Dominic104
    Dominic104 Guest

    2 different Account balances


    I see that I have $6.00 in my Microsoft account balance on my Xbox. Then I look at my Xbox Microsoft account on my phone and it shows that I have .61 cents. What is there to do?

    :)
     
    Dominic104, Nov 27, 2020
    #1
  2. AngelObullets Win User

    Can’t buy backwards compatible game using account balance

    Hi there

    This is due to the Microsoft balance (Microsoft store and Xbox one) and Xbox balance (which was used for 360 store) are 2 different systems in place that is why you cannot use Microsoft account balance to purchase the game. But if you had a gift card and
    redeemed it on the Xbox 360 console you would be allowed to use it on the 360 store.
  3. WPAK Win User

    Microsoft account balance on different Regions

    Hi there,

    as far as I know it's impossible to transfer account balance from one region to another. Any balance needs to be used in it's specific country region.
  4. Dérek Augusto Win User

    the store says i have two different currencies but i only want one. How can i make that possible

    Hello!

    My name is Dérek, I'm an independent platform consultant and I'm grateful for the opportunity to help you.

    Tyrese, there are different account balances for some types of services, friend.

    Balance on accounts with different regions as well.

    You need to check the information on the redemption card to make sure it will work on your xbox account balance.

    I remain at your disposal if you have any further questions.
  5. WPAK Win User

    a unique situation

    Sorry, my mistake... that should have said 'removed' and not moved.

    Any balance will remain on the Original Microsoft Account. So for example if you have a balance of 15 on Microsoft Account A that is connected to Xbox Live account 1, and you move Xbox Live Account 1 to a different Microsoft Account (B).

    The balance will remain on Microsoft Account A, all purchases, xbox live subscription and gamerscore etc, those will move with xbox live account 1 to the different Microsoft Account (B).

    I hope this makes a little more sense :)
  6. GMS1stLDYCannon Win User

    Redeemed Gift Card to my Microsoft account by accident

    Hello, sorry its no way to transfer that balance to a different account. Only option would be if you find something you want and buy it as a gift and send it to correct account, if it allows you to use balance as payment.
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2 different Account balances

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