2 accounts, one email

Discus and support 2 accounts, one email in XBoX on Consoles to solve the problem; This is gonna be a hard one. Years ago, like in 2010, i made an account but it glitched and i couldnt get in, so i just left it. Years later i made... Discussion in 'XBoX on Consoles' started by SCORCHINGROBOT, Dec 10, 2020.

  1. SCORCHINGROBOT
    SCORCHINGROBOT Guest

    2 accounts, one email


    This is gonna be a hard one. Years ago, like in 2010, i made an account but it glitched and i couldnt get in, so i just left it. Years later i made another account using the same email somehow? And now that im really desperate to get my original account,
    it seems as if the email is only attached to the new account now and all hope is lost. Anything i can do ? Hope this makes sense

    :)
     
    SCORCHINGROBOT, Dec 10, 2020
    #1
  2. juan van Win User

    2 Accounts on one email.

    If you do not know the security question to the account, then you will need to make a new account.

    You can phone support in your area to see what other options you have but, with out being able to answer the security question they will not be able to assist you much, if at all.

    support.xbox.com/contact-us
  3. ISirProdigy007 Win User

    2 accounts. One email.

  4. LiamHaines1 Win User

    2 accounts on one email

    No i only want the one. Somehow he managed to use these same email address on two consoles and set up two different accounts or gamertags. So for example on fortnite he has one account on a shared xbox one downstairs with a battles pass paid for under the
    email address, and upstairs on his xbox one digital under the very same email address he managed to set up another account with a different gamer tag which doesnt hold his account and no battle pass.

    We’d simply like the one account.



    Does that make sense?

    Sorry, im not great with this.
  5. Ironwilled Win User

    2 accounts on one email

    Hi There,

    From what I know its not possible to have 2 accounts on the same email, because each gamertag is attached to a unique email address, so your situation might be a little bit different. I would recommend speaking with Xbox Support and go through the options
    until you can get a live callback. That will ensure that you can explain everything to the agent and make sure to give him the details regarding the gamertag and the email used.

    Link: https://beta.support.xbox.com
  6. MR1LDN Win User

    2 accounts on one email

    Hi,

    If you are referring to Microsoft account then Multiple Microsoft accounts with same email address cannot be created as far as i am aware.

    Best wishes,



    Xbox Ambassador
Thema:

2 accounts, one email

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