19,999 points deposited of 39,999 points deposited. When will I get the other 20,000 points?

Hello,

From the FAQ on Vault Credits:

I claimed Rewards Credits from the vault. When will I receive them?

If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
will be deposited into your Microsoft account on or around the 15th of the next month.

Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.

Since your Credits from your Games on Demand and MyVIP payback were placed as pending before the 15th of March, they were a part of the end of March deposit. As stated above, since your Vault Credit were pending after the 15th, they would be a part of the
mid-April deposit.

There's no way to get your points deposited any faster. You'll have to wait until you earn 100 points and they are deposited then.

you don't redeem

With Rewards points you wait till you get 15000 points when you do get it it is just deposited into your account no interaction needed

They don't deposit till you hit 15000 points

Only thing you can ask for is early deposit once you hit 15000 before the 15th of each month

I have checked my billing points history and found no deposits of 400 points or multiple deposits that equal up to 400 points.

Points are only deposited twice monthly, around the 15th and 30th. Typically if the points are pending between the 1st and 15th they're deposited at the end of the month (around the 30th) and if the points are pending between the 16th and 30th they are deposited
around the 15th of the next month.

Unfortunately those are the only times points are deposited.