18 months without a rewards deposit

Discus and support 18 months without a rewards deposit in XBoX Rewards & Social to solve the problem; It's been 18 months since I last had any Rewards points deposited to my MS account. In that time I've had the same response from MS every time I've... Discussion in 'XBoX Rewards & Social' started by Mr Hairs, May 6, 2017.

  1. Mr Hairs
    Mr Hairs Guest

    18 months without a rewards deposit


    It's been 18 months since I last had any Rewards points deposited to my MS account. In that time I've had the same response from MS every time I've contacted them - "a team is working on it". Well, this team must be pretty slow, and it must be clear by this
    point that whatever is being done to try and fix this issue ISN'T WORKING.

    I refuse to believe that Microsoft - the biggest software company in the world - is incapable of crediting its users accounts with the credit that they're owed. It seems much more likely that they just don't really care that much.

    Oh well. If MS can choose not to credit my account with the 93,000 rewards points I'm owed, then I can choose to switch to Playstation.

    :)
     
    Mr Hairs, May 6, 2017
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    18 months without a rewards deposit

    Hello Mr Hairs,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. Unfortunately, at the current time, we have not received confirmation of a resolution from the team currently working
    on this issue.
     
    XBLRewards8, May 6, 2017
    #2
  3. Mr Hairs
    Mr Hairs Guest
    18 months without a rewards deposit

    It's been 18 months since I last had any Rewards points deposited to my MS account. In that time I've had the same response from MS every time I've contacted them - "a team is working on it". Well, this team must be pretty slow, and it must be clear by this
    point that whatever is being done to try and fix this issue ISN'T WORKING.

    I refuse to believe that Microsoft - the biggest software company in the world - is incapable of crediting its users accounts with the credit that they're owed. It seems much more likely that they just don't really care that much.

    Oh well. If MS can choose not to credit my account with the 93,000 rewards points I'm owed, then I can choose to switch to Playstation.
     
    Mr Hairs, May 6, 2017
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    18 months without a rewards deposit

    Hello Mr Hairs,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. Unfortunately, at the current time, we have not received confirmation of a resolution from the team currently working
    on this issue.
     
    XBLRewards8, May 8, 2017
    #4
  5. XBLRewards8 Win User

    18 months without a rewards deposit

    Hello Mr Hairs,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. Unfortunately, at the current time, we have not received confirmation of a resolution from the team currently working
    on this issue.
  6. XBLRewards8 Win User

    18 months without a rewards deposit

    Hello Mr Hairs,

    We're sorry to hear about your frustrations with the program. We'll take your sentiment and feedback and provide it to the appropriate team. Unfortunately, at the current time, we have not received confirmation of a resolution from the team currently working
    on this issue.
  7. Mr Hairs Win User

    No Points Deposited

    18 months without a deposit and over 90,000 points backed up for me.

    MS customer service is pathetic.
  8. Mr Hairs Win User

    Rewards help

    If you scroll down on the My Rewards page, it says "Temporary Delay in Deposits", they are working on it, not sure how long it will take.
    By 'temporary' do they mean the last 18 months? Because that's how long it's been since I last had a deposit.
  9. Murphs-A47006C9-2185 Win User

    My 15,000 points aren't transferring

    All rewards over 5,000 take 1 cycle to deposit. Rewards deposited between the 1st and 15th deposit at the end of the month and the 16th and 30th/31st are deposited in the middle of the following month.
Thema:

18 months without a rewards deposit

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