18+ Account not Allowed to Join Xbox Insider

Hey Malcom,

I have sent you an Xbox Live message with further information. Thanks for posting!

You have to be 18 or older to use xbox insider- if the age registered on the account is under 18, it isn't allowed access.

Hello Wyatt,

Thanks for coming to the forums with your question. Unfortunately, you will not be able to sign up for the insider program. This program is for adults over the age of 18. However if your parents have an account they can try and join with their account. Just
have them download profile onto the Xbox and then go to the Xbox insider hub as you did.

Please have your parents read over the
Xbox insider program.

Thanks,

Brad

When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.

Hello Leroy,

Thank you for bringing this issue to our attention. The Xbox Insider program should allow you to join as long as the account meets all the correct qualifications, and the console is signed in to the correct account. The article entitled

Get the Xbox Insider Hub App contains details about joining the Xbox Insider program. The

Xbox User Reddit is where our Xbox Insider users will go to post issues with the Insider program. Be sure to let us know the results!