18,000 pending and no early deposit button

DEATHAWAITSYOU6 · Mar 18, 2017

I have 18,000 points pending and there is no option to deposit them and I would like to know why they haven't deposited to make sure everything is ok

:)

PanZ153 · Mar 18, 2017

Xbox Rewards, help!

The early deposit button is not showing up. Help. Past the 15th no deposit. 5,750 pending credits.

Smasher39 · Mar 18, 2017

Unable to request early deposit

I have 5,750 credits pending and I would like them deposited in to my account before the usual 30th of the month. It says "Tired of waiting? If you’ve got at least 1,000 Credits pending, you can make an early deposit request for the date shown below." but
there's no date shown below, and there's no early deposit request button. I've requested early deposit before, but now the button just isn't there. Can I get some help getting this deposited in my account soon? Thanks!

Smwutches · Mar 19, 2017

Support will double check, but keep in mind that credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally, if you get to 5,000 between the 1st and 15th, they are scheduled to deposit by the 30th of the month. If you get
to 5,000 between the 15th and 30th, they are scheduled to be deposited by the 15th of the next month.

The request deposit but on is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first.

XBLRewards8 · Nov 3, 2018

Hello DEATHAWAITSYOU6,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events happened around the beginning of this month, they will be deposited in the end of month deposit (the payback from last month was slightly delayed, which is why it was not deposited in the mid-month deposit).

XBLRewards8

Hello DEATHAWAITSYOU6,

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. Since your Credit events happened around the beginning of this month, they will be deposited in the end of month deposit (the payback from last month was slightly delayed, which is why it was not deposited in the mid-month deposit).

Smwutches

Support will double check, but keep in mind that credits are scheduled for deposit based on when you get to 5,000 pending credits. Generally, if you get to 5,000 between the 1st and 15th, they are scheduled to deposit by the 30th of the month. If you get
to 5,000 between the 15th and 30th, they are scheduled to be deposited by the 15th of the next month.

The request deposit but on is only available when you have at least 1,000 credits pending, but less than 5,000. It's just so you can have credits deposited before needing to have 5,000 pending first.

RaulPlaza44

Hi Everyone!

Are the points showing pending on your account or not at all?

I have them pending but the button for requesting an early deposit is gone as well as the next deposit date!

Can someone from Xbox answer here???

Smwutches

The early deposits are only early in the fact that they are scheduled for a deposit before needing 5,000 pending first. Otherwise the credits would just remain pending until you have 5,000. Even with a deposit request, the credits are not deposited earlier
than the scheduled deposit dates.

XBLRewards8

Hello CARBON CYCLONE,

As stated in the FAQ, we only schedule a deposit automatically at 5000 or more pending Credits. Since your pending Credit amount was beneath this amount, it had not been scheduled. For future reference, if you would like to request a scheduled deposit, you
may do so once you are at 1000 or more pending Credits. There will be a button on your MyRewards page.

Pending Credits require one deposit cycle to process. A general rule of thumb is Credits pending on the 1st through 15th will be deposited in the end of month deposit. Credits pending on the 16th through the 31st will be deposited in the mid-month deposit
the following month. You can see when Credits are placed as pending on your MyStatement on the MyRewards page. Since your February MyVIP payback was placed as pending in early March, your deposit will be a part of the end of month deposit cycle.

18,000 pending and no early deposit button