15K Microsoft Preorder Points never arrived

BoogieNYC · Nov 26, 2014

I preordered GTA 5 because I received an email saying that I would get 15K Microsoft points. I have yet to receive anything and would like to know the status of my points.

:)

goinbananas-[xboxvenue] · Nov 26, 2014

Gears of War 4 Ultimate Edition Rewards not received

Hi,

I purchased Gears of War 4 Ultimate Edition last month (preorder). There is a promotion for 15K rewards points if preordered. I never received these points in my account.

Namelessthehckr · Nov 26, 2014

Missing rewards points for preorders

Hello.

I made a post previously, but it appears to have not gone through.

I am missing 15 000 rewards points and a $10 Microsoft Store code set to come with my preorder of Watch_Dogs2.

It is well past the scheduled arrival dates of said rewards.

Three offers were affected by this particular preorder - Annual preorders, Watch_Dogs2 Preorder event, and the code through email for MicrosoftStore. I only received the WD2 Preorder Event 15 000 credits, the annual 15 000 per preorder and MSS code never arrived.

Sorry, and Thanks!

onyxishere · Nov 26, 2014

Sorry to hear it. However, you should post this in the Rewards Forums for assistance.

forums.xbox.com/.../default.aspx

onyxishere

Sorry to hear it. However, you should post this in the Rewards Forums for assistance.

forums.xbox.com/.../default.aspx

Darkhawk Ninja

Hi EinhornFaun06,

I looked into this for you and, according to the Mission information at rewards.xbox.com , you need to preorder 3 games to receive the 15,000 points.

____________________________________________

Hit Upvote if this Helps!

Smwutches

You have to preorder 3 of the eligible games.

gooslaps goop

no i don't think they are i've never have a preorder arrive late. their points system is cool you can use them straight away instead of collecting a certain amount their prices are cheaper than the high street on new games.

CarringtonTV

since I am going all Digital can I pre-order it on XBL, and still get the rewards points or have to purchase it from the Microsoft.com store to get the points?

I think you need to order via the MicrosoftStore.com website for that, if they are still doing that offer - but do they sell digital downloads at their retail stores? I did the 15k points when I preordered Just Dance 2015 on a disc; I don't recall having
a digital option.

Btw, do you already have your Rewards page activated? It took them about two weeks to get mine set up initially, and it seems to update slowly. It's only been a week, but I still haven't seen that 15k points dropped into my account yet. Slowpoke.

15K Microsoft Preorder Points never arrived