$15 Digital Promotion (Lost my code, message containing code gone missing)

EarningSphere · Apr 24, 2014

In Feb 22nd, 2014, I bought Zoo Tycoon (downloaded directly from my XBox One). This purchase comes with a $15 Cash Rebate offer for my next online game purchase. I received the $15 Cash Rebate code through a message from XBox Live some time in late March
/ early April 2014. Now, this message containing the code has gone missing from my Inbox and I haven't had the chance to even activate the code. Furthermore, I have never deleted any messages from my Inbox. Please help me to retrieve this code.

:)

MoveYaBawbag · Apr 24, 2014

Fallout 3 pre-order code

Hi,

My message containing my pre-order code has gone missing /expired. Any chance the code will be able to get resent?

Thanks

Randomgd1323 · Apr 24, 2014

Got Fallout 3 Code but waited to redeem it and now its gone!!

Please Help!!,

I digitally preordered Fallout 4 on September 18, 2015 and still have an email proving purchase. I received a message in my xbox messages containing the code for Fallout 3 which was part of the promotion. I was not in a hurry to redeem it as i wanted to
wait for backwards compatibility. I went to redeem the code today but the entire message is just gone. Is there a way to have that same code resent?

Promotion Details: The promotion was pre-order Fallout 4 and get a free copy of Fallout 3.

Date of purchase: September 18, 2015 Purchased at this price of $65.16 including tax

Promo Items:Fallout 3 digital download code

Supervelous · Apr 24, 2014

I have the same issue and have a separate thread. Apparently Xbox deletes messages after 30 days automatically with no way to retrieve them. If this is the case, then sending a code that is redeemable for a longer period of time than that is bad business
practice. What if I'm away for a month traveling or just not playing Xbox? At least send the code also to their Xbox email address. I checked my email and didn't have anything for the same date I received the Xbox Live message.

Hope you get an answer, still waiting for mine and posted this morning.

Supervelous

I have the same issue and have a separate thread. Apparently Xbox deletes messages after 30 days automatically with no way to retrieve them. If this is the case, then sending a code that is redeemable for a longer period of time than that is bad business
practice. What if I'm away for a month traveling or just not playing Xbox? At least send the code also to their Xbox email address. I checked my email and didn't have anything for the same date I received the Xbox Live message.

Hope you get an answer, still waiting for mine and posted this morning.

omega knight45

Promotion name: “Free Fallout 3 code with digital purchase of Fallout 4”

Date of purchase: “11/10/15”

Issue:“The message with my Fallout 3 code has expired.”

User 9242019

You have to redeem the 9 digit code at the Microsoft store by "purchasing" the $15 card and checkout using the code. You will then receive the 25 digit code in a separate email that can be redeemed on the console or on Xbox.com.

As AdyCarter says, your original email with the 9 digit code contained all the steps needed to redeem and receive the $15 credit.

Daft Badger

No.If it's a recent message containing a code then support can give you another code but 5 years,no,they are gone for ever.

DCMARLEY

I accidentally deleted the message containing my codes for Gear of War 1,2, and 3. I need my codes please. Xbox support directed me here at 7:26PST 1/15/17.

$15 Digital Promotion (Lost my code, message containing code gone missing)