15,000 rewards credit from buying a game from the Microsoftstore

Discus and support 15,000 rewards credit from buying a game from the Microsoftstore in XBoX Rewards & Social to solve the problem; I bought Batman: Return to Arkham from the microsoftstore and still haven't gotten my 15,000 rewards credit. Did the game not quality with the... Discussion in 'XBoX Rewards & Social' started by AboundedxSphere, Dec 8, 2016.

  1. AboundedxSphere
    AboundedxSphere Guest

    15,000 rewards credit from buying a game from the Microsoftstore


    I bought Batman: Return to Arkham from the microsoftstore and still haven't gotten my 15,000 rewards credit. Did the game not quality with the promotion?

    :)
     
    AboundedxSphere, Dec 8, 2016
    #1
  2. Smwutches
    Smwutches Guest
    Arbitrary Credit/Charge

    The Rewards program is running an offer to receive 15,000 credits if you preorder a game from microsoftstore.com. So you would receive 15,000 credits instead of the $10 gift card from microsoftstore.com.
     
    Smwutches, Dec 8, 2016
    #2
  3. Smwutches
    Smwutches Guest
    Missing Points

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum.

    There were no offers to receive 15,000 credits just for purchasing those games digitally. There was an offer to receive 15,000 credits if you preordered them as physical discs from microsoftstore.com
     
    Smwutches, Dec 8, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    15,000 rewards credit from buying a game from the Microsoftstore

    Hello AboundedxSphere,

    The MicrosoftStore.com offer is for physical disc pre-orders. Since your purchase was not a pre-order, it did not qualify for the offer.
     
    XBLRewards8, Dec 9, 2016
    #4
  5. XBLRewards8 Win User

    15,000 rewards credit from buying a game from the Microsoftstore

    Hello AboundedxSphere,

    The MicrosoftStore.com offer is for physical disc pre-orders. Since your purchase was not a pre-order, it did not qualify for the offer.
  6. Smwutches Win User

    Arbitrary Credit/Charge

    The Rewards program is running an offer to receive 15,000 credits if you preorder a game from microsoftstore.com. So you would receive 15,000 credits instead of the $10 gift card from microsoftstore.com.
  7. Smwutches Win User

    Missing Points

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions forum.

    There were no offers to receive 15,000 credits just for purchasing those games digitally. There was an offer to receive 15,000 credits if you preordered them as physical discs from microsoftstore.com
  8. XBLRewards8 Win User

    Missing credits For preorder

    Hello BigTank1982,

    From the FAQ for that offer:

    —When will I receive my Rewards Credits?

    Your 15,000 Rewards Credits will appear as pending within 15 days of the purchased-game's shipping date.

    Since that game was only released recently, it is too early to see pending Credits for that purchase.
  9. Smwutches Win User

    No 10$ Microsoft credit for borderlands handsome collection pre order

    The $10 credit was an offer from microsoftstore.com if you are not a Rewards member. So you would need to contact customer service for the Microsoft Store if that is the case. If you are a Rewards member you would have received 15,000 credits if you purchased
    from microsoftstore.com. If you purchased the game digitally, you would not have been eligible for the rewards.
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15,000 rewards credit from buying a game from the Microsoftstore

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