14 günlük deneme aboneliği alamıyorum[Translation-I can't get a 14-day trial subscription]

Hi Ogulcaniv,

Thanks for keeping us updated. Have you ever had game pass in the past? If so this is most likely why you are unable to get it. You could try requesting a call from support to assist you further. As they will be able to look in your account to see if there
are any issues.

When you go to Contact Us,follow these steps to request a call from support:

• Step 1 ----select Xbox One
  
• Step 2 ----select see other options then subscription changes
  
• Step 3-----select show contact options
  
  Step 4 ----select request call from support
  

Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



Hope this helps.



Thanks,

Brad

Hi Ogulcaniv,

Thanks for coming to the forums. What device are you trying to purchase this on? Try powering off the device completely, leave off for 30 seconds then power it back on and try.

Thanks,

Brad

hem telefondan hem de bilgisayardan almayı defalarca denedim. 4 gündür aynı hatayı veriyor. Farklı kredi kartları da denedim ama sonuç alamadım.

[Translation-Tried to get it from both the phone and the computer repeatedly. He's been giving the same mistake for four days I tried different credit cards, but I didn't get the results. ]

Ben kod ile satın almadım. 2 seçenek çıktı karşıma. Birincisinde 14 gün deneme ikincisinde 3 ay 5.90 çıkıyordu. Yanlışlıkla denemeye bastım. İptal edip alamıyorum. Sizin yönelttiğiniz yollarıda denedim.

[Translation - I did not buy with the code. I have 2 choices. The first one was 14 days and the second one was 5.90 for 3 months. I accidentally tried. I can't cancel. I've tried your ways.]

Thanks for answering. I am referring to Xbox Game Pass for PC. But I haven’t subscribed anything before.