14-day trial rendering code error

it could be a region issue, but also, you can't add a trial to a gold subscription.

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

Please bear in mind Xbox Gold trials does not stack to each other. If you redeemed a 14 day trial code then redeem a 2 day code it will remove the 14 day trial code. Have you redeemed other codes besides the 14 day trial?

14 day codes are not trials, as above people are using them on active accounts and they were handing out 14 day codes at comic con.

Anyone know what the error code means as it has nothing to do with trials as they have a different error message.

according to an expert on here before its due to region not matching, is that true?

Trial codes do not stack. So if you want to use all of the 14 days, you would need to use the trial and then use the subscription after the trial ends. Otherwise, the gold code will overwrite the 14 day code.

Trial codes are usually either 48 hours, 7 days, or 14 days. Keep in mind that trials do not change your account status to gold and will only give you access to some benefits of online multiplayer. Some codes will also only work with the games they came
with.