14 day trial not working

ButteryWaffle45 · Feb 4, 2018

I used the 14 day trial for Xbox live and cannot connect to xbox live. says I have used promo code but does not allow online access. I have had xbox live previously.

:)

xxLEGTxROVERxx · Feb 4, 2018

14 day trial not working

I used a 14 day trial and when I put it in it said I had live but when I tried to start a party it said I didn’t have live and I can’t put in the code anymore because I used it already

x SAZSTAR x · Feb 4, 2018

14 DAY TRIAL NOT WORKING

Put in the code for my 14 day free Gold trial, and it worked for two days then stopped. Any idea why?

Mister Cizl · Feb 5, 2018

Hey ButteryWaffle45! Unfortunately we do not have access to billing and subscriptions here on the forums. For further assistance, reach out to

support. Thanks!

GamersGala

Dear Support,

Thank you for the fast reply!

Er...my question is that a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game pass 14 days trial code' or 'xbox gold live 14 days trial code', right?

I understand that a xbox game pass 14 days trial code or a xbox live gold 14 days trial code can't be used/sold as xbox game pass ultimate 14 days trial code for sure.

Because a 'xbox games pass ultimate 14 days trial code' equals a 'xbox game pass 14 days trial code + xbox live gold 14 days trial code', so for new Microsoft/Xbox accounts, a 'xbox game pass ultimate 14 days trial codes' could be used/sold as 'xbox game
pass 14 days trial code' or 'xbox gold live 14 days trial code' , right?

Please help to clarify.

Thanks again for your time!

Mister Cizl

Hey ButteryWaffle45! Unfortunately we do not have access to billing and subscriptions here on the forums. For further assistance, reach out to

support. Thanks!

HassanB

Hi,

Before you contact phone support, you may want to test your connection to Xbox LIVE and if that doesn't work try to delete your profile (profile only), and then download it again. See if those steps work, if not, feel free to contact support.

xbox360italy

Hello

Call Xbox Support by
phone

Daft Badger

Trials do not make your account gold,they only give you limited access to some xbox live gold features.

Quite a few games will not let you play online with a trial,you would need a full gold membership.

14 day trial not working