12 months gold membership not working

VINCExRAWK · Feb 4, 2017

I bought online a prepaid membership of 12 months at costco website. I received an electronic code on my email account. It's detecting the 12 months membership when I try to redeem it but after it says an error code and suggest to try again later. It's been
2 weeks now and nothing's working.

XBOS-3014

70936cab-bf13-4d6d-a28f-0e6a5538dc22

2017/02/04 - 22:45:21 UTC

:)

chingun69 · Feb 4, 2017

about Xbox Live membership

I redeemed a 12 month gold membership. Working 14days. and now canceled or not working.

All app now not working.

weaponx_uk2003 · Feb 4, 2017

Xbox One Live 12 Months ??

MS Store US says

Day One 12-Month Xbox Live Gold Membership - Microsoft Store

Day One 12-Month Xbox Live Gold Membership

For a limited time, get a Day One 12-month Xbox Live Gold membership and play Killer Instinct: Round One, with the exclusive Shadow Jago character. Includes commemorative card and case.

Alliance United · Feb 5, 2017

Hi,

Can you please check your billing information to ensure that its current and up-to date. You may do that here: Payment options Also, please check that you have no overdue balances on
your account as those will need to paid in full before you can redeem/purchase any content onto your account. You may check that on your service page here: Services & subscriptions

Afterwards, please check that your account security information is current at Security & Privacy. Please then try to redeem your
code again online: https://redeem.microsoft.com/?wa=wsignin1.0

If you still have trouble with redeeming the code, please contact Xbox Support here to ensure that the code hasn't expired or any action needed on your account: Contact Us | Xbox Support

toonarmy206

12 MONTH XBOX LIVE GOLD MEMBERSHIP

£26.99

www.electronicfirst.com/.../12-month-gold-membership-subscription

nat evo

It's 12 months gold membership.

PlatinumSpectre

12 months £26, another good bargain;

electronicfirst.com/.../12-month-gold-membership-subscription

Alliance United

Hi,

Can you please check your billing information to ensure that its current and up-to date. You may do that here: Payment options Also, please check that you have no overdue balances on
your account as those will need to paid in full before you can redeem/purchase any content onto your account. You may check that on your service page here: Services & subscriptions

Afterwards, please check that your account security information is current at Security & Privacy. Please then try to redeem your
code again online: https://redeem.microsoft.com/?wa=wsignin1.0

If you still have trouble with redeeming the code, please contact Xbox Support here to ensure that the code hasn't expired or any action needed on your account: https://support.xbox.com/en-US/contact-us

matt1912-96D1F147-4A

The reason for thesis because the tenure amount is calculated by whole 12 month periods, since you only bought 1 gold membership for a full 12 month period, and you will not have accumulated a full 12 months with the 1 month memberships. The 12 month you
got at Xmas what's not finished yet, meaning you will hit 2 years next Christmas.

Short answer, tenure is only calculated from full 12 months of gold membership, silver and free trials do not count.

12 months gold membership not working