12 Month Live Gold code wants to change to PASS

Discus and support 12 Month Live Gold code wants to change to PASS in XBoX Games and Apps to solve the problem; I purchased a 12 month Gold 9/21/202, but still had a PASS. Program wanted to give 4-months PASS instead of Gold membership. Technician said to wait... Discussion in 'XBoX Games and Apps' started by CRDoezie, Nov 20, 2020.

  1. CRDoezie
    CRDoezie Guest

    12 Month Live Gold code wants to change to PASS


    I purchased a 12 month Gold 9/21/202, but still had a PASS. Program wanted to give 4-months PASS instead of Gold membership. Technician said to wait until PASS expired. I did, but still wants to give a PASS instead of 12 month Gold membership. I either
    need the membership I paid for or my money back!

    :)
     
    CRDoezie, Nov 20, 2020
    #1
  2. Amkage Win User

    Xbox game pass ultimate cancellation

    Yes the auto renewal is off already. I have the Game pass ultimate until May 25. I already bought a new 12 month xbox live gold card but when I try to redeem the code it says my 12 month
    gold will be automatically convert to a 4 months xbox game pass ultimate which I don't want. I want the 12 month of xbox live without the game pass. Do I really have to wait until my xbox game pass expired before I can redeem a new xbox live gold (without
    the game pass ultimate)?
  3. HomegrownSilky Win User

    Friend with past due Logging into my xbox.

    If you currently have Game Pass Ultimate and attempt to redeem a 12 month Xbox Live Gold code, it will convert to a 3 or 4 month Ultimate subscription. If you want to continue with just Gold for 12 months and not Ultimate, you would have to wait for the
    Ultimate to expire before redeeming the regular Gold code.

    If you don't currently have Ultimate, then you should have no problem redeeming the 12 months of Gold.
  4. D.dec Win User

    CARTE ABONNEMENT XBOX LIVE GOLD AVNT MIGRATION VERS XBOX GAME PASS ULTIMATE (XBOX LIVE GOLD AVNT MIGRATION TO XBOX GAME PASS ULTIMATE)

    Ok i understand your answer, but that i want it's to use my live gold before subscribe to GPU.

    Because after my 12 months live gold give me 4 months of GPU, if i can use it now , also it give me less than 12 month because the maximum is 36 months.

    it's impossible to convert code 12 months live gold in 6 months or change code again other ??

    Thanks to you and excuse me for bad english (french)
  5. DopeyStoner Win User

    Do digital codes expire?

    I just redeemed my Microsoft points on a 12 month subscription for Xbox gold, when I tried to redeem the code it told my that it will convert it into 4 months of Xbox game pass, I don't want game pass I want gold, do I have to wait for my game pass to
    expire before I can redeem my code for 12 months of gold
  6. Smwutches Win User

    12 Month Live Gold code wants to change to PASS

    Check your subscriptions at http://account.microsoft.com to make sure your Ultimate subscription has for sure completely ended. If it automatically renewed, you would still have
    Ultimate which would cause the Gold code to convert.
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12 Month Live Gold code wants to change to PASS

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