12 month gold card not working

Discus and support 12 month gold card not working in XBoX on Consoles to solve the problem; I cannot redeem my 12 month live subscription code. Keeps saying give it another try. But, I keep putting it in for 2 days and it still will not... Discussion in 'XBoX on Consoles' started by VisioningMythic, Dec 26, 2016.

  1. VisioningMythic
    VisioningMythic Guest

    12 month gold card not working


    I cannot redeem my 12 month live subscription code. Keeps saying give it another try. But, I keep putting it in for 2 days and it still will not work!!!

    :)
     
    VisioningMythic, Dec 26, 2016
    #1
  2. omar_
    omar_ Guest
    omar_, Dec 26, 2016
    #2
  3. JUSTIN703
    JUSTIN703 Guest
    Xbox one day one packaging.

    Yes it does not include a gold card but the day one 12 month gold card is separate.
     
    JUSTIN703, Dec 26, 2016
    #3
  4. Smwutches Win User

    12 month xbox Ultimate subscription randomly stopped working

    Are you sure it was a 12 month Ultimate and not 12 months of Gold? As I don't believe there are 12 month Ultimate cards. But if you had an active Ultimate subscription and bought a12 month Gold card, the Gold would have been converted to Ultimate an would have equaled 4 months of Ultimate.
  5. RaeganHarris Win User

    Had a 12 month gold card gifted to me on Christmas, but my console and the website both say the subscription ends in July, why?

    It was a 12 month gold card, I had gamepass before I redeemed the gold card so it should have just added the 12 months to my gamepass
  6. Smwutches Win User

    Xbox Gold ultimate

    Yes and no. The card will convert to Ultimate, but not for 12 months. A 12 month gold card will be converted to 4 months of Ultimate per the conversion rate in the FAQ.
  7. onyxishere Win User

    12 month Gold card not working:

    Sorry to hear it. Please log in to account.microsoft.com and click on services and subscriptions to see if you have a membership added there. If it is not then you may have accidentally added it to another account.

    You should give phone support a call for more assistance in either case. Please click this link to get the number for your region http://support.xbox.com/contact-us?isChatCallAvailable=false
  8. Smwutches Win User

    Help me with my subscriptions

    12 month subscriptions are not available through Xbox. There are 12 month prepaid cards for Gold sold in retailers. I'm not sure if there are 12 month cards available for Game Pass or Game Pass Ultimate.
Thema:

12 month gold card not working

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