$115 for repairs? Please think of Customer Loyalty.

Discus and support $115 for repairs? Please think of Customer Loyalty. in XBoX on Consoles to solve the problem; I take meticulous care of my electronics. I was surprised to come home and hear my 13 month-old Xbox One Console making a loud buzzing noise when... Discussion in 'XBoX on Consoles' started by El Vestos, Oct 18, 2015.

  1. El Vestos
    El Vestos Guest

    $115 for repairs? Please think of Customer Loyalty.


    I take meticulous care of my electronics. I was surprised to come home and hear my 13 month-old Xbox One Console making a loud buzzing noise when plugged in. Found out that repair was going to be $115! One month outside of their warranty, and now I need
    to pay almost a third the cost of a new console?

    Anyway, told the representative that I will not plan to repair. It pains me a bit. We have been an Xbox family since the original Xbox purchase in 2002. To be honest, I was hoping Microsoft would stand by their product and help out with the repair anyway.
    Customer loyalty was my thought. (They will make far more money off of my family and me by keeping us around through the purchases of consoles, accessories, games, add-ons, etc.)

    We will run the Xbox One console until it dies, and then reevaluate our options for our gaming needs. Feel free to get in touch, Microsoft!

    :)
     
    El Vestos, Oct 18, 2015
    #1
  2. Ser Ricky Bobby
    Ser Ricky Bobby Guest
    what have i paid for?????

    Customer loyalty doesn't exist in corporations.
     
    Ser Ricky Bobby, Oct 18, 2015
    #2
  3. Lei Fang DOAX3
    Lei Fang DOAX3 Guest
    Customer loyalty

    ---

    Hello everyone 5 for repairs? Please think of Customer Loyalty. :)

    ---

    I love my Xbox 360 and although I have only been on Xbox Live Gold for only 2 years (I was off-line for a really long time LOL), I will miss it when it is gone.

    ---

    Have a nice day or afternoon or night everyone 5 for repairs? Please think of Customer Loyalty. :)
     
    Lei Fang DOAX3, Oct 18, 2015
    #3
  4. ElectroFlying
    ElectroFlying Guest

    $115 for repairs? Please think of Customer Loyalty.

    That $115. Does it cover the repair and extend the warranty for another year?
     
    ElectroFlying, Oct 19, 2015
    #4
  5. El Vestos
    El Vestos Guest
    To my knowledge, only the repair. Warranty would not be extended.

    Maybe someone from Xbox can correct me?
     
    El Vestos, Oct 19, 2015
    #5
  6. Daft Badger
    Daft Badger Guest
    Warranty would be extended by 90 days.

    How many companies do you know that give out free repairs once a warranty has expired?
     
    Daft Badger, Oct 31, 2018
    #6
  7. Daft Badger Win User

    $115 for repairs? Please think of Customer Loyalty.

    Warranty would be extended by 90 days.

    How many companies do you know that give out free repairs once a warranty has expired?
  8. ElectroFlying Win User

    $115 for repairs? Please think of Customer Loyalty.

    That $115. Does it cover the repair and extend the warranty for another year?
  9. El Vestos Win User

    $115 for repairs? Please think of Customer Loyalty.

    To my knowledge, only the repair. Warranty would not be extended.

    Maybe someone from Xbox can correct me?
  10. RedCarGamer Win User

    Xbox one in system error E102 loop

    Should be around the same of the US (which is 115 USD) so you should know that will be around 115 Euros or the type of coin in your country (which includes repair and shipment). In Europe, I think they are repaired in Germany. For more info you can access
    it
    here    .
  11. a major wooday Win User

    Xbox one disc read issues and really getting fed up

    Yes, have your console repaired for $135 (discounted to $115 online) after paying $500 dollars and much for for games and marketplace content...way to screw your customers xbox.
Thema:

$115 for repairs? Please think of Customer Loyalty.

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