1080i support problem/big tile blank snap feature

Is there any way you can take your console to a friends or family members house to try it on their TV?

I've never heard of this before but then again I suppose TV's that are 1080i only are rare.

You could also try rebooting the console. Hold the power button for about 5 seconds until console shuts down. Wait for light on power brick to turn orange then switch back on.

I have this exact same problem

Hey there doctaFEELGUD91F,

This thread is fairly old and the OP hasn't posted back in a while, so I would suggest creating a new thread detailing what you're experiencing and any troubleshooting steps you've already tried. That way we can cater our support specifically to you. thanks!

I have this exact same problem. My TV supports 1080i but not p, so I have to run the absolute lowest resolution on my awesome TV (good going Microsoft, by the way you NEED to release an update that fixes that. PS4 can, why can't you?). But I also cannot
snap ANY application while playing any game. The game screen goes black but I can still hear the audio. This makes it so I can't record anything with the game dvr as well. I have tried unplugging the console, giving it a cold shut down,... Please fix this.

@XB1R Hermes

So why doesn't the Xbox One support 1080i? It seems to be causing all kinds of problems with STBs. Microsoft should've known that pretty much all STBs output 1080i as the default and most TV stations broadcast in 1080i. They heavily promoted the HDMI-in
and TV app that works with STBs before the release of the Xbox One. So 1080i should've been supported on day one, but it wasn't and now Microsoft appears to be doing absolutely nothing to fix it.

If you look on the Xbox feedback site 1080i support is one of the top requests. Adding 1080i support would not only fix the STB problem, but it would fix a lot of other problems. Like those with HDTVs that can only display 1080i or 480p that are forced
to have the Xbox One display in a letterboxed, standard definition 640x480. The Xbox One doesn't even function properly in 640x480. The screen goes black when snapping apps and the big app tile is always black.

When I purchased the Xbox One I expected it to display in widescreen HD and for its main features like snapping apps to function properly, but it hasn't and its been almost 9 months and these things haven't been fixed yet.

So it seems like you're saying that the Xbox One not supporting 1080i is the problem, but its not going to be fixed, XB1R Hermes. If this is the case, then can you tell those of us that want a refund, but can't return it to the retailer (because Microsoft
waited until the retail return period expired to tell us that 1080i would not be supported) how we can get a refund from Microsoft?