100% packet loss

Hi Guys

Since the 4th update on the preview program Ive been getting 100% package loss and am unable to host or join co op games of any kind.

Party chat works fine.

I have tried several steps including

Resting router and 5 second off on xbox one.

Port forwarding is on both incoming and outgoing ports

Tried upnp which up until the update has worked flawlessly.

Im with Plus net unlimited Fiber

XBOX tests sets download 80mb although sometimes it only shows the upload at 15mb

Latency is also shown at 154ms but again it sometimes isn't shown.

router Technicolor TG582n FTTC

Wired connection.

About to power off router for 5 minutes along with xbox unplugged as per ambassadors instructions.

even when all shows up latency, download and 0% package loss it still will not connect to another game and within minutes its hitting 100% again.

Any help really appreciated.

Thanks for your time.

:)

 

100% Packet Loss

Same issue. 100% Packet loss. No packet loss from my PC. Wireless connection via my Xbox one. Has been working fine just 10 hours ago. Tried it today: 100% packet loss.

 

100% Packet Loss

I am having a problem with this packet loss too. 100% packet loss

 

That router has very poor ratings. From everything that I read it appears that you are not going to have anything but trouble with that device. Is there anyway that you could exchange it for a better router? Sorry this is probably not what you want to
hear but the ISP furnished devices are generally very poor quality and are typically on good for supplying their basic service.

That being said you need to make sure that you are running the most current firmware.

 

Thanks for posting up bub.

Ive never had a single issue with the router from day 1, the issues with package loss literally started after the 4th preview program update.

Firmware is fully updated.

 

That is great news. Apparently, your experience has been much better than most.

If you are in the preview program you should probably post in the preview forums to better be served and reporting of the issue.

Good Luck and Happy Gaming!

 

I'm surprised you had any luck with that router in the past , that brand (Technicolor) is known as almost incompatible with xbox , whatever the last update did (windows 10 drivers most likely) it exposed it ......

 

Ok I spoke to a customer support worker on xbl chat here and they asked me to clear the Alternative MAc.

This fixed the issue and im downloading fine just need to check mp connection when the xbl alert has resolved and were all good.

Thanks for your time

 

That is great news. Thanks for posting back with the solution. We will use it when helping other users. Happy Gaming!

 

Ok no problem guys will check properly when i get some mp games on the go tomorrow.

Just got back and had to do it again as diablo 3 couldnt sync my save game, worked after clearing it again.

Will update again tomorrow.

Thanks for your time

 

Definitely keep us updated on your status. Good Luck!