100% HALO Infinite Games hacked in the past two weeks

Hi Kathy,

HALO support does not exist anymore. The "Report a Problem" app method is a non-working option as nobody checks those. This can be confirmed by other posts and responses on this forum and third party sites that Xbox/343 moderators use.

Have a nice day!

Hi,

Thank you for clarifying the hack in your description, we know that you are an avid Halo fan, and we notice that with your previous threads created here in the community. Thanks for bringing your question to the forums. Our focus here is on helping with a wide variety of Xbox product and service-related issues. Most game-specific issues, like what you are describing here, need to be addressed by the developer or publisher through their sites. Let us help you get to the right place.

For this, the best approach is to reach out to support and ask if they have the feature to turn off cross play as this feature will depend on the game developer. See note on this article: Cross-network play on Windows devices and Xbox consoles | Xbox Support

Please contact them through this link: Halo Support (halowaypoint.com).

They may ask you to confirm your Xbox purchase history, which we recommend doing in a different tab while submitting your support request.

As this is out of scope for us on the Xbox Forums, we are going to close the thread. If you still need assistance with an Xbox product or service, feel free to create a new thread. Thanks again for posting your question and have a great day!

Regards,

Hello Intrepid Rook,

For Halo related concerns, please use this link: Submit a ticket.

Report a Problem app is still working. The Internal Support Team as well as Team Xbox is checking the reports sent through this app.

Regards,

Hello Intrepid Rook,

To address your concern with Xbox Live safety and guidelines for the Xbox flagship games especially with Halo. We recommend you send feedback to the game support and to Team Xbox.

Although as you mentioned, there is a dissolvement of forums or pathways for you to reach out to Halo Support through Xbox console platform, we believe this has been discussed and thoroughly examined by Halo support before it was implemented. To ensure service of Halo Support would be easy and accessible, we would suggest you send them feedback about it. Discuss how effective it is for you to reach out to their support before to let them know you are in need of their service.

Sending feedback to Team Xbox could be done through Report a Problem app. We know your feedback will add improvement for Xbox services and the products. To set your expectation, you may or may not be contacted by Team Xbox however, we can assure you that they are reading all feedbacks sent to them.

Have a great day!

Regards,

Hi Kathy,

While I understand your feelings on this issue and appreciate the suggestions. HALO is not only a Microsoft product, it is THE flagship game for the Xbox. Normally issues are addressed and resolved by the publisher but the publisher has dissolved their forums and removed pathways to contact for console/game issues. Xbox Live is a service that has set rules and guidelines independent of game/publisher. With 100% hacking occurring, this should be a violation of that service. My purchase history will show digital and physical purchase of the game as it would for any avid HALO fan. It will also show Xbox S/X console activations coinciding with the game release.

If Microsoft is unwilling or helpless to enforce Xbox Live safety and guidelines, then it should be known and shared to the public.