$10 Xbox credit for pre-ordering games - Did not receive

Discus and support $10 Xbox credit for pre-ordering games - Did not receive in XBoX Sales and Promo to solve the problem; I pre-ordered The Division after seeing an advertisement online for a $10 credit if preordered through microsoft store, but I did not receive my... Discussion in 'XBoX Sales and Promo' started by JaeAnziano, Mar 30, 2016.

  1. JaeAnziano
    JaeAnziano Guest

    $10 Xbox credit for pre-ordering games - Did not receive


    I pre-ordered The Division after seeing an advertisement online for a $10 credit if preordered through microsoft store, but I did not receive my credit.

    :)
     
    JaeAnziano, Mar 30, 2016
    #1
  2. 10$ bonus on pre-ordered games

    I preordered games on the Xbox website however I did not receive the 10$ bonus for pre-ordering.
     
    NaughtDread682, Mar 30, 2016
    #2
  3. bcas400g
    bcas400g Guest
    Pre Order Credit?

    Anyone receive their $10 credit for pre-ordering from the MS store yet?

    I have not, and was just wondering.

    Thanks!

    BCA
     
    bcas400g, Mar 30, 2016
    #3
  4. Smwutches
    Smwutches Guest

    $10 Xbox credit for pre-ordering games - Did not receive

    You would need to contact customer support for microsoftstore.com since that offer is through them.
     
    Smwutches, Mar 30, 2016
    #4
  5. Smwutches
    Smwutches Guest
    Keep in mind that if you are a rewards member, you should have received 15,000 credits instead of the $10.
     
    Smwutches, Mar 30, 2016
    #5
  6. Hey there Kill Jae!

    Sorry to hear about the issue! Unfortunately, as Smwutches has stated above, we are unable to provide assistance with this promotion in the Support Forums. For further assistance, you will need to reach out to

    Microsoft Store Support
    . Thanks in advance!
     
    Mister Quimby, Nov 3, 2018
    #6
  7. Mister Quimby Win User

    $10 Xbox credit for pre-ordering games - Did not receive

    Hey there Kill Jae!

    Sorry to hear about the issue! Unfortunately, as Smwutches has stated above, we are unable to provide assistance with this promotion in the Support Forums. For further assistance, you will need to reach out to

    Microsoft Store Support
    . Thanks in advance!
  8. Smwutches Win User

    $10 Xbox credit for pre-ordering games - Did not receive

    You would need to contact customer support for microsoftstore.com since that offer is through them.
  9. Smwutches Win User

    $10 Xbox credit for pre-ordering games - Did not receive

    Keep in mind that if you are a rewards member, you should have received 15,000 credits instead of the $10.
  10. choppyseize Win User

    Reward cod mw

    As mentioned it can take up to 2 weeks to receive the offer. Pre orders will bill credit cards 10 days before the release of the game
  11. XBLRewards8 Win User

    problems with my reward points still not received them after my pre-order

    Hello Vemonus Smithy,

    The only way to receive Credits for a single pre-order is through our MicrosoftStore.com offer, which rewards 15,000 Credits for a single physical (disc) purchase off of MicrosoftStore.com. Since your purchase was a digital pre-order, it was not eligible
    for any Credits. However, it did award one punch on the Games on Demand punchcard. That offer requires the purchase of three eligible games to complete the offer and receive 15,000 Credits.
Thema:

$10 Xbox credit for pre-ordering games - Did not receive

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