마인크래프트 윈도우 10 스타트 에디션 환불에 대해 [Translation - About MineCraft Windows 10 Start Edition Refund]

Hi there,

Thanks for reaching out here in Xbox Forums. I understand there is a question with refunds on a recent purchase.

I recommendto request a refund for a purchase, fill
in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in
to your Microsoft account.

For more information on the Refund Policies, I recommend to review the Microsoft Terms of Sale.


I would like to remind you of the Forum Guidelines.

• 13) Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered spam. Post with substance
  and thought.
• 20) Do not create multiple forum accounts. Each person is allowed one account only. Alternate accounts will be permanently banned, and offending users will be subject to both temporary and permanent bans.

Hope this helps.

Just to add to what's already been said. There are requirements that need to be met in order to get a refund. You may not be eligible for one. I would check to be sure.

Hi there
준기박,

Thanks for reaching out to us in the forums for this refund issue on your Microsoft account.

If you’d like to request a refund for a purchase,
fill in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing
in to your Microsoft account.

After you submit your refund request:

You’ll receive a confirmation email and should get a response from the support team within 72 hours.

• To cancel your refund request: Reply to the confirmation email requesting cancellation.
  
• If you don’t hear back from the support team within 72 hours:
  Reply to the confirmation email requesting an update on the status of your request.
  
• To track the status of your refund request:
  Check your Order history.
  

Should you have any trouble using the refund web form, or it is not available in your region, then you may
request a call back from Xbox Support
directly for assistance with the refund.



Hope this helps out!

마이크로 소프트 계 에 로그인하십시오. 상단 메뉴 바에서 결 및 대금 청구 > 주문 내역을 택한다. 환불 게임이나 앱으로 이동하여 '환불 요청'을 택하십시오.

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[Mod Translation - Sign in to your Microsoft account. Select the payment and billing > order history in the top menu bar. Go to the game or app to refund and select 'Request a refund'. ]

Hello 호수리 ,

Thank you for posting on the Xbox forums. We understand that you are interested in requesting a refund for a game. In order to request a refund, you must do so from the Xbox Support website. We have a support article that provides instructions on

how to request a refund. Be sure to let us know the results 호수리 !