마인크래프트 원도우10 환불에 관해서 [Translate] Official Minecraft 10 Refunds

Hello There,

Thanks for posting here on the Xbox forums. In order to submit the request, visit this link here :

Request an Xbox digital product refund

You can always
contact us here for further assistance, but all refund requests must go through that form.

Hope this helps!

Happy Gaming!

Felix

Xbox forums support

Hi, sorry my Korean is not good please follow these steps below

To request a self-service refund:

1. Navigate to account.microsoft.com and sign-in.
2. From the top menu bar, select Payment & billing > Order history.
3. Navigate to a purchased game or app, and select Request a refund.

Please note the below conditions for requesting a self-service refund:

• Games and apps are eligible for self-service refunds within 14 days of purchase if you have less than 2 hours of play time across all accounts.
• DLC, season passes, and add-ons are not eligible for self-service refunds.
• The game or app must be downloaded and launched before requesting a self-service refund.
• You must wait for at least 1 day after the game or app's release before requesting a self-service refund.
• Certain Windows 10 apps may not be eligible for self-service refunds.
• Microsoft reserves the right to block access for users who abuse self-service refunds.

Hi there,

Thanks for reaching out here in Xbox Forums. I understand there is a question with refunds on a recent purchase.

I recommendto request a refund for a purchase, fill
in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in
to your Microsoft account.

For more information on the Refund Policies, I recommend to review the Microsoft Terms of Sale.


I would like to remind you of the Forum Guidelines.

• 13) Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered spam. Post with substance
  and thought.
• 20) Do not create multiple forum accounts. Each person is allowed one account only. Alternate accounts will be permanently banned, and offending users will be subject to both temporary and permanent bans.

Hope this helps.

환불에 관한 보는 다음과 같습니다: https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions

[Translation - Information about refunds can be found here: https://support.microsoft.com/en-us/help/10558/microsoft-account-refunds-for-purchases-and-subscriptions]

Just to add to what's already been said. There are requirements that need to be met in order to get a refund. You may not be eligible for one. I would check to be sure.