$10 Pre-Order Bonus

Discus and support $10 Pre-Order Bonus in XBoX Sales and Promo to solve the problem; I pre-ordered The Division and was supposed to receive a $10 gift card. I checked my email several times. No $10 card, any idea where it is? Thanks.... Discussion in 'XBoX Sales and Promo' started by Dmanoid, Apr 4, 2016.

  1. Dmanoid
    Dmanoid Guest

    $10 Pre-Order Bonus


    I pre-ordered The Division and was supposed to receive a $10 gift card. I checked my email several times. No $10 card, any idea where it is? Thanks.

    :)
     
    Dmanoid, Apr 4, 2016
    #1
  2. Tgeekster
    Tgeekster Guest
    Tgeekster, Apr 4, 2016
    #2
  3. Mister Klute
    Mister Klute Guest
    Is Forza Horizon 3 pre-order DLC exclusive to Xbox One?

    I want to pre-order Forza Horizon 3 for Windows 10 as a digital download. It says I get two car packs as a pre-order bonus, but it says (Xbox One) next to it. Does this mean that If I pre-order for Windows 10 I don't get any DLC bonus? Will future DLC be
    available for Windows 10?
     
    Mister Klute, Apr 4, 2016
    #3
  4. bowski477
    bowski477 Guest

    $10 Pre-Order Bonus

    I believe this was a Microsoft Store deal for the physical copy correct?

    If so you would need to contact
    MS Store support
    for an answer on this.
     
    bowski477, Apr 4, 2016
    #4
  5. Dmanoid
    Dmanoid Guest
    I was sent to this forum by Microsoft support. I was told I should have already received the card. Yes pre-order was for the physical copy of the game.
     
    Dmanoid, Apr 4, 2016
    #5
  6. Smwutches
    Smwutches Guest
    Keep in mind that if you're a Rewards member, you would have received 15,000 credits instead of the $10 gift card. But otherwise, you will need to contact customer support for microsoftstore.com since that offer was through them.
     
    Smwutches, Apr 4, 2016
    #6
  7. MERENE3
    MERENE3 Guest
    i never received this 10.00 card also.. and have called 3 different idiots on phone to help me and they told me 1st i didn't order it.. 2nd guy says call ubisoft.. for what they didn't sell me the game they made it... other guy on phone with now tells me
    to write in this forum so i am i just want the 10.00 dollars i was told i was getting never again will i pre order anything from microsoft for now on best buy the send what they say they will this *** is crazy over a month later.. and still waiting ... wow
    just got hung up on.. freaking unbelievable
     
    MERENE3, Apr 9, 2016
    #7
  8. Mister Beep
    Mister Beep Guest

    $10 Pre-Order Bonus

    Hey all,

    Very sorry to hear about some of the experiences shared here. As bowski477 & Smwutches explained, this is an issue you'll need to contact the Microsoft Store directly to resolve. Be sure to follow the link bowski shared to get in touch with Microsoft Store
    Support. The Xbox Forums team is unable to assist with promotions ran by the Microsoft Store.
     
    Mister Beep, Nov 3, 2018
    #8
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$10 Pre-Order Bonus