$10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition

Discus and support $10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition in XBoX Sales and Promo to solve the problem; I purchased the Forza Horizon 3 Ultimate Edition. I have received the preorder 2016 Mercedes-Benz E63 S Coupe through Xbox messages on 9/23/16 along... Discussion in 'XBoX Sales and Promo' started by Knees76, Oct 11, 2016.

  1. Knees76
    Knees76 Guest

    $10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition


    I purchased the Forza Horizon 3 Ultimate Edition. I have received the preorder
    2016 Mercedes-Benz E63 S Coupe through Xbox messages on 9/23/16 along with the 2016 Ford Mustang GT350R gift through email on 9/30/16. I have not received the $10.00 MS store gift code that was supposed to be delivered through email within
    10 days of the game release.

    It has now been 2 weeks and I still haven't received the $10.00 MS store gift code. The end of my receipt states:

    [table][tr][td]$10 Microsoft Store gift code - Additional Product Information:[/td][/tr][tr][td]Your $10 Microsoft Store gift code will be delivered to your email address within 10 business days of game release[/td][/tr][/table]

    :)
     
    Knees76, Oct 11, 2016
    #1
  2. imsofresh
    imsofresh Guest
    Preordered Forza Horizon 3, Code for $10 e gift card is not long enough and doesn't work.

    I preordered Forza Horizon 3 Ultimate Edition, and did so for the promotional $10 e gift card. However, when I received the "code" it is not the 25 required characters and does not work. I contacted support and was told to post here to get help.
     
    imsofresh, Oct 11, 2016
    #2
  3. A DEATH NOTE
    A DEATH NOTE Guest
    Have not recieved gift card code $10

    I had purchased FORZE HORIZON 3 ULTIMATE EDITION on SEPT 23, 2016. I have not yet received that Microsoft gift card code.
     
    A DEATH NOTE, Oct 11, 2016
    #3
  4. Miss Bijoux
    Miss Bijoux Guest

    $10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition

    Hey Knees76 -

    For that promotion, you'll need to reach out to the Microsoft Store directly for further assistance. That is not something we have the ability to assist with on our forums.

    Apologies for any inconvenience this may cause.
     
    Miss Bijoux, Oct 12, 2016
    #4
  5. Miss Bijoux Win User

    $10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition

    Hey Knees76 -

    For that promotion, you'll need to reach out to the Microsoft Store directly for further assistance. That is not something we have the ability to assist with on our forums.

    Apologies for any inconvenience this may cause.
  6. MGNates Win User

    Forza Horizon 3 Ultimate edition/Expansion pass.

    After some further Googling, I have found the follwing at
    news.xbox.com/.../gets-hands-forza-horizon-3-today-ultimate-edition-early-access     so as official as it comes!

    We also want to let fans know that we will be offering a Forza Horizon 3 Expansion Pass for $34.99. The pass includes two expansions with the first being released this holiday and Ultimate Edition owners will receive a discount of $10 if purchased before
    the end of 2016. Stay tuned for more details in the near future.

    Read more at
    news.xbox.com/.../gets-hands-forza-horizon-3-today-ultimate-edition-early-access

    So for anybody wondering like me, it is a separate purchase.
  7. madskater5 Win User

    Forza Horizon 3 Disappeared from library

    I have the same problem. I just updated to the anniversary edition of Windows 10 and Forza Horizon 3 Ultimate Edition does show in my purchase history. When I click manage, it takes me to my library, and no download option is present as it says "Forza Horizon
    3 is part of a bundle."
  8. QuickMythril Win User

    Forza Horizon 3 Ultimate Edtion

    i can't find a listing for the Windows version, but the Xbox One listing says it's going to use Play Anywhere, so one purchase should work on both systems.

    www.microsoft.com/.../bpsnd9ttldmw

    "Forza Horizon 3 Ultimate Edition includes the full game of Forza Horizon 3, Early Access, the Forza Horizon 3 Car Pass, VIP Membership and cars, Forza Hub App, and the Motorsport All-Stars Car Pack, which gives you the chance to take 10 of the hottest modern
    race cars off the track and out on the open road!"

    "ULTIMATE EDITION OWNERS WILL HAVE EARLY ACCESS TO THE GAME ON 9/23/16. PURCHASE THIS OFFER BEFORE 9/27/16 AND RECEIVE 2 CAR PACKS AT NO ADDITIONAL CHARGE: Forza Horizon 2 Rockstar Car Pack (Xbox One) and Forza Motorsport 6 Meguiar's Car Pack (Xbox One)."

    "Forza Horizon 3 VIP members receive five exclusive VIP cars, the 2016 Lamborghini Aventador LP750-4 SV, 2016 Koenigsegg Regera, 2015 Ferrari F12tdf, 2015 Ultima Evolution Coupe 1020, and 2015 Ford Falcon GT F 351. VIPs will receive additional benefits,
    including double Wheelspin earnings, access to exclusive online events, community gifts, and more."

    "The Motorsport All-Stars Car Pack for Forza Horizon 3 is your chance to take 10 of the hottest modern race cars off the track and out on the open road" (it doesn't specify on that page which cars are included.)

    "The Car Pass brings you six monthly car packs (7 cars each) beginning in October 2016, ending March 2017. That’s 42 amazing new cars total."

    hopefully that answers your question. let us know if you need more assistance.
  9. Paul Bab Win User

    Game Price Discepancy

Thema:

$10 MS Gift Card Not Received w/purchase of Forza Horizon 3 Ultimate Edition

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