마인크래프트 윈도우 10 에디션 환불하고싶습니다. [Edit - transaltion] - I would like a refund for Minecraft...

Hello JongMinLee4,

Thank you for posting here on the Xbox forums. We understand that you are wanting to refund the Minecraft Windows 10 edition game. In order to request a refund, please fill out the refund request form on this link :

Request an Xbox digital product or subscription refund

If the link above doesn't work, it may not be available in your region. Try contacting a live agent:
Contact us here

Hope this helps!

Hello Breaker1125,

Sad to hear that you purchased the wrong version of Minecraft.

Contact Xbox team here to see if they can provide you a refund : https://beta.support.xbox.com/contact-us

schnurrer

Hi there,

Thanks for reaching out here in Xbox Forums. I understand there is a question with refunds on a recent purchase.

I recommendto request a refund for a purchase, fill
in the fields on the form and we’ll review your request promptly. Be sure to sign in to and submit your request from the account you used to make the purchase. You’ll need to provide the order number for each item. Order numbers can be found by signing in
to your Microsoft account.

For more information on the Refund Policies, I recommend to review the Microsoft Terms of Sale.


I would like to remind you of the Forum Guidelines.

• 13) Please do not spam. No commercial posts or flooding the forum with useless content. Double, triple, etc. posting and one word replies can also be considered spam. Post with substance
  and thought.
• 20) Do not create multiple forum accounts. Each person is allowed one account only. Alternate accounts will be permanently banned, and offending users will be subject to both temporary and permanent bans.

Hope this helps.

If it was bought within the last 14 days and you have played less than 2 hours of it you may be eligible for a refund at
https://xbox.com/refund

Hi Cherie_123,



I'm sorry to hear about the issue with the purchases.Here is some additional information regarding the refund process.

In regards to requesting a refund you will need to do so online. Click here to learn
How
to complete the refund request form.

After you submit the request, you’ll receive confirmation and follow-up emails that will include instructions on how to keep track of your request.


If you are needing further assistance with the purchase I would suggest to contact Live Support.


When you go to Contact Us,follow these steps to request a call:

• Step 1 ----click on Contact us
  
• Step 2 ----under what you having trouble with select Subscriptions & billing
  
• Step 3-----under what is the issue I can't redeem a code then hit next
  
  Step 4 ----scroll down to select request a call
  

Please be sure to try the website request refund first, as agents will direct you there anyway. Also you are able to reply to the emails that you will receive from doing the online request directly.



Hope this helps.



Thanks,

Brad