$10.00 Pre-Order HAlo 5 Credit not showing

Hi - I was told by support to post that my $10 did not show up in my account after pre-ordering Halo 5. Can you please assist. My handle is and best email to reach me (and associated with account) is
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I didn't get my 10 dollars to my account for purchasing black ops 3 in December

I believe your talking about Xbox's promotion, in which you buy a pre-order and they will give you 10.00 credit.

You should contact Xbox via Phone or Chat, to resolve that issue, as they will be able to pull up your account information and verify that you do have the game and wether a credit was sent or not.

 

Pre-Ordered Final Fantasy XV - Haven't received any of the pre-order bonuses from the Xbox Store

Hello I pre-ordered the Deluxe Addition of Final Fantasy XV back in July. Received my game on launch day and was told I would get my pre-order bonuses in an email. I haven't received Recolor: 16-Bit Buddies, Anglet Set, or Xbox One Avatar DLC or my 10.00
rewards credit from pre-ordering an Xbox Game. Please help.

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Hey there Explosive Rager!

Just to clarify, did you pre-order Halo 5 from the Microsoft Store? Please let us know exactly where you purchased Halo 5 from and the full details of the promotion Thanks in advance?