1 TB ROTTR Bundles Missing Prepaid Codes for "Tactical Survival Kit" DLC

Very happy to see some of you have received your Xbox Live messages with the Tactical Survival Kit Content Pack codes! If anyone here has purchased the Rise of the Tomb Raider bundle and are still missing the codes for the Tactical Survival Kit Content Pack,
please make a new post in our
Xbox One Promotions forum letting us know so we can assist!

Thanks!

Problem solved !!! ... Thank you very much, Xbox Live Support, for send to me the code to download the Tactical Survival Kit Content Pack ... Happy Holidays !!!

Hi everyone, First of all I apologize for my rough English. I'm not a native English speaker.

I have the same problem. Italian support microsoft xbox doesn't help much. Operator says to ask the game's producer. But the missing tactical survival kit code is a MS offer and is part of the bundled console. This is the official xbox one support forum.
So ... Is there any official reply by the staff about this problem?

Perhaps try calling the store support line again and ask if they can just supply the code via email instead of sending a replacement console as the code has not been included in both the ones you were sent.

Unfortunately I cannot offer any other suggestions as no one here can assist with the missing code situation.

That is odd. When you're in the Manage Game area for Tomb Raider are you able to scroll right to see if there is anything waiting to download?

Barring that, the items may be an included-in-game-only item. Have you been able to check the menus to see if you have those options listed?