1 account 2 profile ?

Discus and support 1 account 2 profile ? in XBoX Games and Apps to solve the problem; Hello, Few years ago when I bought my xbox one I created a microsoft account. I played under ther gamer tag bigfootocean. 1years and half ago I... Discussion in 'XBoX Games and Apps' started by mathieuarias, Aug 18, 2020.

  1. mathieuarias
    mathieuarias Guest

    1 account 2 profile ?


    Hello,

    Few years ago when I bought my xbox one I created a microsoft account. I played under ther gamer tag bigfootocean.

    1years and half ago I discovered the app"xbox compagnion" downloaded it, connected and see my profil.

    When Xbox game pass appeared I bought it for years, I played online, I bought many games, normal life for a gamer.

    1 month ago I bought a new laptop and choose to download the xbox app to be abble to play with the xbox game pass on pc.

    And here is my problem, once connected with my usual mail, it connected on "a new profil" (I don't know if it is exactly that) and a new gamertag appered: substances . So I decided to go check my account on a web page and connect directly to microsoft xbox
    web page... Big surprise my old profil completely disaperead, no game pass anymore, no game anymore....

    Very weird I cheked on my account on my previous PC no problem still the good account ( did not check my xbox one cause I'm afraid of loosing totaly my profil, with a update or whatever).

    Did the same happened for someone ?

    Is this a known issu ?

    I there a way too fix this very complicated problem?

    (It is not a mistake from my side, wrong account or something, I have checked and I have the proof of game purchase in the mail account)

    Thank you for your help 1 account 2 profile ? :) have a nice day

    :)
     
    mathieuarias, Aug 18, 2020
    #1
  2. ngocphi Win User

    Sharing games between family members

    Ok his console is console.1

    His account is account 1

    Your console is console 2

    Your profile is account 2

    So account 2 buys the membership

    And downloads the profile on both console 1 and 2

    But makes console 1 home console

    Account 2 downloads the game on both console 1-2

    Now account 2 has to be signed in on console 2 online but can play offline on console 1 since its home conskle.

    Accoint 1 can only use the game on console 1 but not console 2

    Account 1 has to rely on account 2 to download gamepass games
  3. BrianPosey Win User

    2 gamer profiles 1 account.

    reaper is correct, it's not possible to have one Microsoft account for 2 gamertags.

    if you check account settings, then account security, on the right hand side it will show your correct Microsoft account.

    If this is over TFA issue where you have to sign in with email and password for first time (note password will say incorrect if you have not updated your security on account.live.com) then just look to the top of the sign in screen. right above where it
    ask for the Microsoft account and Microsoft password, it will display the Microsoft account your trying to sign into.

    hope this helped.
  4. QuietSatsuma13 Win User

    2 gamer profiles 1 account.

    i am having the same issue but on my laptop it keeps signing me into the wrong one
  5. reaper7noir Win User

    2 gamer profiles 1 account.

    It's not possible to associate an e-mail address to more than one XBOX Live Gamertag.

    contact MS Support chat
    here
  6. EradiKate8117 Win User

    About to throw Xbox out the window

    Hi again,

    I have already done this without success.

    Xbox 1

    = Son 1 Xbox and set to Home Xbox

    = My profile is on here as well as Son 1s profile

    Xbox 2

    = Son 2 Xbox

    = My profile is on here as well as Son 2s profile.

    Son 1 plays on xbox 1 on his profile and game says you must log in to the account that downloaded the game.

    So he logs into my account....Games work

    Son 2 plays on xbox 2 on his profile says you must log in to account that downloaded the game.

    Log into my account, games work for son 2, but son 1 Now can't play the games
Thema:

1 account 2 profile ?

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