0x87e10011 on Xbox One when trying to install cross-generation titles

Discus and support 0x87e10011 on Xbox One when trying to install cross-generation titles in XBoX Games and Apps to solve the problem; As the title says, I'm getting the error 0x87e10011 on my Xbox One S when trying to get games that are released on the console.... Discussion in 'XBoX Games and Apps' started by xhussain, Apr 29, 2023.

  1. xhussain
    xhussain Guest

    0x87e10011 on Xbox One when trying to install cross-generation titles


    As the title says, I'm getting the error 0x87e10011 on my Xbox One S when trying to get games that are released on the console.

    :)
     
    xhussain, Apr 29, 2023
    #1
  2. Darhyl Mayte Amizola Win User

    0x87e10011 on Xbox One when trying to install cross-generation titles

    Thank you for your response.

    I just want to clarify, do these games were digitally purchased or these are disc games?

    In order to fix this, we will be performing some basic troubleshooting steps, here's how:

    Free up the storage space on your console

    There are various ways you can free up space on your console. To get started:

    Press the Xbox button  on your controller to open the guide.

    Select Profile & system > Settings > System > Storage.

    In the column under Manage storage devices, a graphic for each drive displays the percentage of space used, the available free space, and what games, apps, or features are using storage space.

    From here you can select which method you want to use to free up space so you can launch your game or app

    Once you have freed up your storage space, kindly try to install the said games again.

    Here's the reference link: https://support.xbox.com/en-US/help/errors/erro...
  3. xhussain Win User

    0x87e10011 on Xbox One when trying to install cross-generation titles

    Halo Infinite, Fall Guys, Atomic Heart, etc.
  4. Darhyl Mayte Amizola Win User

    0x87e10011 on Xbox One when trying to install cross-generation titles

    Hey there!

    Nice to meet you! I'm Darhyl, a fellow gamer. I'm sorry you are experiencing this. I am here to help.

    If I may ask, may I know the specific cross-generation game titles that you are trying to install on your Xbox One S console, please?
  5. Zahir_Ramathula Win User

    Will you ever add a setting to to turn off smart delivery?

    Hello my name is zahir a independent advisor

    Owning a cross-generation bundle gives you access to both versions of the game. By default, most titles install the Xbox Series X|S version on your Xbox Series X|S console, but a few titles may install the Xbox One version by default.

    Regards
    Zahir
  6. yosif_911 Win User

    I CANT INSTALL A NEW GAMES

    Hello, first it's a pleasure to be able to help you today.
    My name is Georges C. welcome to the community.

    Hello , what would be your console, if it is the Xbox One S or X it has version for both generations.

    https://www.xbox.com/en-us/games/store/crossfir...

    What error appears when you try to install the game?
    it appears - SORRY THIS GAME ISNT COMPATIBLE (0x87e10011)
Thema:

0x87e10011 on Xbox One when trying to install cross-generation titles

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