0x87de2714 Help!

It takes about 1-5 minutes to boot up a game. It then says "Check Your Connection: To Start (game title,) we need to connect to Xbox Live. Make sure your Xbox is online, then sign in and try again. I performed a multiplayer and a normal internet test,
and it says it works fine! I am even in a party with someone right now, yet I cant launch any game (digital or hard copy) and it would be nice if I could get some help!

Thank you for anything you can do, but as a side note, I already had a broken Xbox and I cant request another one because I already have (no receipt, it is already a warranty Xbox. At least I can't request one from Best Buy. Can I get one from Xbox Repair
Center if nothing works?)

Now I got discs to work, but not digital! Help!

:)

 

Error code 0x87de2714

Same problem here in Germany!

Error 0x87de2714

 

Xbox one offline and Poolnation FX

The error code that's appearing for me is 0x87de2714

 

i have the exact same problem, i need a fix for this!

 

Same here. Can't launch any of my games.

 

ok i just tried to start up BF hardline beta and it WORKED!!!

hopefully it lasts all night...

 

I'm also getting this error message. "Check Your Connection: To Start (game title,) we need to connect to Xbox Live. Make sure your Xbox is online, then sign in and try again. (0x87de2714)

I've tried restarting my Xbox, signing out and back in. I also tried to login on another Xbox (everything worked fine) then back into my Xbox and I'm getting the same error on my Xbox.

 

Hey there everyone!

Sincerely sorry to hear about the game launching issue. Just a heads up, I found you guys in our error code forums and moved this thread to the proper Xbox One support forum for better visibility.

There was a service alert up around when this thread was created, and the issue should now be resolved! If anyone is currently still running into this issue, please post back and let us know so we can help you get it sorted.

Thank you guys so much for your patience!

 

I'm still having trouble launching xbox games without internet getting the same error code as the guys above

 

geek squad fixed my pc. I am confused. Use to play window xgames and sign in auto. Now 'check internet connection" I sign in to xbox on the internet and it's auto. What do I do on PC?

wrinklynormal8 [Mod Removed - Please don't post personal information on the forums]

 

Hey there, WrinklyNormal8! I'm very sorry to see any issues signing in. This thread is a little old and is for Xbox One. If you need further assistance, please post up on our
Answers forums. If you need assistance with console support, please post up a new thread detailing what you're running into and troubleshooting you've completed. This way our community can get you the individual support
that works best on the forums.