0x87de07d1

Hi, I own the disc Battlefront since april I'm getting an error 0x87de07d1 asking if I own this game?

:)

 

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The error was, 0x87de07d1.

 

0x87de07d1

Hey there, This may sound a bit cliche but have you tried a Hard Reboot?

Failing that, You could try:

Turn off console, Unplug all of the leads for roughly 3 minutes, then turn back on.

Go into settings and remove your gamer tag from the console.

Hold down the xbox button on the console for at least 15 seconds (it will turn off, keep holding, and then it will turn back on). - Do this about 3 times.

Then add your account back on to the console and check your game.

Hope this helps.

 

If you're having a problem with a single disc but other discs are working fine, try these solutions.

Solution 1: Ensure the disc is clean and not defective

Clean the disc with a soft, clean, slightly damp cloth. Hold the disc by the edges without touching the top or bottom surface.

Solution 2: Try playing the disc on another Xbox One console

Playing the disc on another console will help you figure out whether the problem is with the individual disc or the console's disc drive. Try the disc on a friend's console, or at a retail location that can test a disc.

 

Sorry to hear you're having this issue. A quick power cycle of the console should fix that.

Hold the power button on the console for 10 seconds until it shuts down. When you restart it the game should load fine for you.

 

Just had the same issue earlier, you simply need to turn the console off, unplug the power cable for about 30 seconds and turn it back on. It should be working properly.