0x87DD0005. error code received

GLL030452 · Apr 24, 2018

When launching Microsoft Ultimate Word Games, I receive error message (paraphrased) unable to log into Xbox account with the error code 0x87DD0005.

There is no associated help with this error code.

It is important to note that I have already launched Microsoft Jigsaw (another Xbox game) and successfully signed into my Xbox account, solved the days puzzles and closed the app.

It is also important to note that I have already launched Microsoft Solitaire Collectionb (another Xbox game) and successfully signed into my Xbox account, solved the days puzzles and closed the app.

I retried launching Microsoft Ultimate Word Games after both of the successful logging into Xbox account twice as just stated.

I also see other Microsoft Ultimate Word Games are logging this same problem.

:)

fmd160 · Apr 24, 2018

0x87DD0005

Trying to report on error code ***0x87DD0005*** Microsoft Support Services:

Me: Troubleshoot error code 0x87DD0005 on XBox live

Them: I understand you received error code 0x87de2712 when you tried to open a title on your Xbox One console. Xbox Live service could be down, would you like me to check?

Me: Yes

Them: It looks like we're having an issue locating or accessing this content in the Microsoft Store. Give us a little while to work on this and try back later.

Them: Did this solve the problem? NO NO NO

How did they come up with error code 0x87de2712 when I reported on error code 0x87DD0005?????

EC2017 · Apr 24, 2018

Can't Access MS Ultimate Word Games

I'm having the same issue...I get error code 0x87DD0005, but when I attempt to look up the code I get the message:

Sorry! No Support articles were found for "0x87DD0005

CloggedHat518 · Apr 24, 2018

I am also having the same error which is stopping me from getting into the game logged in. I can only access it while as a guest.

I play the daily challenges every night at Midnight and now I am on hold until something is done to get this fixed.

Mister Kellogg · Nov 2, 2018

Hi all,

Are you seeing the error message if you try logging into the Xbox App as well? Also, do you see this error message in any other apps that you use?

Thank you!

Mister Kellogg

Hi all,

Are you seeing the error message if you try logging into the Xbox App as well? Also, do you see this error message in any other apps that you use?

Thank you!

CloggedHat518

I am also having the same error which is stopping me from getting into the game logged in. I can only access it while as a guest.

I play the daily challenges every night at Midnight and now I am on hold until something is done to get this fixed.

XBF Brad A

Hi Leo,

Thanks for the update on the troubleshooting offered. You can try the options given for the

error 0x87DD0005. Try these and let us know.

Thanks,

Brad

Geth

This page here has solutions for that error code.

https://support.xbox.com/en-US/error-code-lookup?code=0x87dd0005

Israel R_44

I'm receiving error code 0x87DD0005, it's different from the first one. All of my Xbox apps have this code attempting to sign in. I can't access my NAT type due to this code. Weird my loaded games sign me in, but not the apps.

0x87DD0005. error code received