0x87b20c08 - Blank screen - Xbox One still plays games, but cannot get to home screen.

Discus and support 0x87b20c08 - Blank screen - Xbox One still plays games, but cannot get to home screen. in XBoX on Consoles to solve the problem; When I turn on my Xbox One, it gives me the normal splash screen, but then goes to a blank screen afterwards. It logs into my account but never drops... Discussion in 'XBoX on Consoles' started by gtg941f, Dec 17, 2017.

  1. gtg941f
    gtg941f Guest

    0x87b20c08 - Blank screen - Xbox One still plays games, but cannot get to home screen.


    When I turn on my Xbox One, it gives me the normal splash screen, but then goes to a blank screen afterwards. It logs into my account but never drops me off at the home screen. Additionally, when I insert a game it will play it without any issues (most
    of the time).

    I have received the error code 0x87b20c08 while trying to troubleshoot but the errorcode website provides no information. I have read through the forum and tried the long power cycle.

    Here is a video of what is happening: Dropbox - Link not found

    I appreciate any/all help!

    :)
     
    gtg941f, Dec 17, 2017
    #1
  2. RC.
    RC. Guest
    Blank Screen / Freeze using Xbox Assist Tips

    Xbox One X (out of box) with latest update: Blank screen or freeze for the following:

    Xbox Assist -> Tips -> Get Started -> Optimize your Xbox. Blank Screen. Cannot return to home screen. Xbox button only allows you to turn off console.

    Other features working. Apps working with 4K to Sony TV.
     
    RC., Dec 17, 2017
    #2
  3. WinterRecord227
    WinterRecord227 Guest
    Error Message 0x87b20c08

    When I turn on my Xbox One the screen is completely blank. No games, no home page, Nothing! When I turn on the controller it says to hold X and when I do nothing happens. I received a error code 0x87b20c08 but there is no support for this message. Can
    somebody please help me and tell me what is wrong with my xbox.
     
    WinterRecord227, Dec 17, 2017
    #3
  4. TTT0932313 Win User

    Xbox freezing

    While playing a game I might go to the Home screen using the Home button on the controller. The system goes to the Home screen and freezes. I cannot select the game or move around the dashboard, but I can hold
    the Home button and it goes to the "Console Off/Controller Off" screen, and then freezes on that screen. Hard resets will reset the dashboard, but it doesn't stop it from happening again. Once while playing a game, the game music continued playing, but the
    game was still frozen. This is starting to get frustrating
    Try shutting down and restarting
  5. xbox360italy Win User

    Xbox No Signal Dead Xbox?????

  6. zMufa Win User

    xbox one s console problem

    My xbox one s goes to green screen on start up and is slow, sometimes it will go to the home screen, but will not let me do anything else (games, apps,etc.). I have tried a soft reset and hard reset but it just goes blank then sometimes back to
    the green screen! Is my console done for? Please help!!
    Hello, Does it stay at the green screen with the xbox logo on it or just a blank green screen?
  7. Dangerman007 Win User

    Freezing at the home screen

    I've been having a similar problem the last few days. While playing a game I might go to the Home screen using the Home button on the controller. The system goes to the Home screen and freezes. I cannot select the game or move around the dashboard, but I
    can hold the Home button and it goes to the "Console Off/Controller Off" screen, and then freezes on that screen. Hard resets will reset the dashboard, but it doesn't stop it from happening again. Once while playing a game, the game music continued playing,
    but the Home screen was still frozen. This is irritating and I'm sick of tolerating it.
  8. XBF Mohammed C Win User

    No Signal Screen Coming on TV

Thema:

0x87b20c08 - Blank screen - Xbox One still plays games, but cannot get to home screen.

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