0x80d0000a

Hi,

We'll be happy to guide you. Here are steps on how to clear cache and reset Microsoft Store in Windows 10:

1. Close Windows Store app, if it’s running.

2. In the Start menu search box, type WSReset (Windows Store Reset) to see Wsreset in the search results.

3. Right-click on WSReset and then click Run as administrator option. Click Yes button when you see the User Account Confirmation box.



NOTE: If the WSReset utility is not appearing in the search result, you can launch the same from the System32 folder (Windows\System32). To open WSReset tool from System32 folder, please navigate to the drive where Windows 10 is installed (usually “C”), open
up Windows folder, and open up System32 folder. Here, you can find WSReset.exe file. Right-click on it and then click Run as administrator option.

4. The Store app should now automatically launch along with the Command Prompt. The Command Prompt window will automatically disappear after a couple of seconds.

Let us know how it goes.

Regards.

Hi,

In order for us to have a better overview of your concern, kindly answer the following questions:

1. What are the games affected?

2. Is your device connected to a wired or wireless network?

3. Have you made any changes on your computer prior to this issue?

If you’re having issues in purchasing games from the Windows Store, we recommend that you run the

Windows apps troubleshooter. The
Windows update troubleshooter on the other hand, can help in resolving issues regarding updates.

Looking forward to your response.

mine is still doing it **** me off ! It keeps turning my Wi-Fi off the bag of **** have u fixed it

Have you managed to fix it yet? I've tried **** everything. Even factory reset.

mine is still doing it pissing me off ! It keeps turning my Wi-Fi off the bag of **** have u fixed it

Hi!

If you're trying to Download/Update anything from the W10 Store, you can try and Clean Store Cache by following these steps:

1. Press the Windows Key + R to open the Run dialog.
2. Type WSReset.exe, and then click OK.
3. The Store will now open, and state the following: The cache for the store was cleared. You can now browse the store for apps.

Let me know how it goes.