(0х80а4001а)

Hello Nikolai!

There was an active service alert at the time of this thread being posted. Are you still experiencing this error now that the

Xbox Live Status is back to normal?

Let us know with a reply.

Hi there,

Would like a bit of clarification on a few things. Does this happen to occur when trying to sing in to your account? When exactly do you get the error code? Are you getting this code on an Xbox console?

Also, just to let you know there is currently a
Service Alertout right now for our Core services.
The error code 0x8a4001a is usually what most will see. Another error message is
"There was a problem please try again later."

There are many posting to remove and redownload your profile, as this has helped a few you can try this step.
Although, being the service alert is for signing in there are some who are
unable to re-download profile after removing it. We suggest just waiting it out keep checking the service status. Also, there is way to get notified once there's an update with the Service alert.

If you decide to try the removal of the profile and not sure how to do so here is a link for it. As well as there is a link on how to Power cycle your console.

• Add and remove profile
  
• Power cycle console
  

Hope this helps.

Hello there fellow gamer,

Currently our services are experiencing difficulties which can be viewed here at our
Xbox Live Status page on our website where you may also be notified when our services are back online.

We understand this may be frustrating, but our engineers are actively working to resolve the issue.

Best wishes!