0x803f900a Problem

bryanchung13 · Apr 3, 2020

I am getting that error code for when I am trying to play a game I downloaded last month. I bought the Game Pass Ultimate about two weeks ago, so I should be good on that end. My account is the only one that has a subscription, everyone else is under my
home. It's not an EA game. I did a power cycle; I removed my account and reloaded it.

What am I missing?

:)

BOS Nuka Knight

Aw man. That’s unfortunate. At least you know what it is now. 😅

BOS Nuka Knight

Hello bryanchung13,

Error 0x803F900A occurs when you try to play a game on Xbox One

That error code is subscription related. I would double check your subscription and make sure everything is correct.

Press the Xbox button on your controller to open the guide, and then select System > Settings > Account > Subscriptions.

Hope this helps.

bryanchung13

It was the game, the game is no longer on Game Pass

XBF Ezra G

Hello simonmacedo,

Thank you for your post. I understand you are experiencing an issue with your Xbox One producing error code: 0x803F900A. To troubleshoot this, please follow the steps on this article:

Error 0x803F900A Solution.

I hope this helps.

XBF Ihssane Z

I advise you checking this link Error 0x803F900A occurs when you try to play a game on Xbox One | Xbox Support

0x803f900a Problem