0x803f900a Game pass Active account issue

Urban WarGod · May 31, 2019

So i did all this and it do not work. I can download games as we speak. But as soon as i open the game i get hit with this code. I only had my game pass for a week. Im the only account on my xbox. Im paying money, for services not
being rendered. I have reset the system. I have uninstalled and re-download all my games. I have disconnected from Wi-Fi. I unlinked my account and re-activated my account (gamer tag) so whats the issue. Error 0x803F900A occurs when you try to play a game
on Xbox One

You get the following error code when you try to play a game on Xbox One:

0x803F900A
Click to expand...

This may mean that you need to sign in or renew your game subscription.

Solution

To play your subscription game, use one or both of the following steps, as needed:

Sign in as the subscription holder for the game you’re trying to play.

If you’re already signed in as the subscription holder and the game won’t start, you probably need to renew the subscription in Microsoft Store. You might also find it listed in Settings> Subscriptions.

For help with signing in, see the Xbox One Connection and Network Solution.

For help with subscriptions, see Manage your non-Xbox subscription payment options on Xbox One.

:)

Airyrose666

I recommend a physical power cycle, hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then
re-connect and turn on the Xbox.

KiNGG STiCkY

Hard reset your xbox and/or remove your account from the xbox and put it back on this may fix your problem

Tomesso

Hi there,

Sorry to hear you are having this problem.

I recommend a physical power cycle, hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 2-3 minutes. Then re-connect and turn on the Xbox.

If that doesn't help then you will need to try out a soft factory reset. Make sure to select "keep my games & apps" and
have your account login information plus your WIFI password ready because you will need to re-add the account and re-connect to your network.

I hope this helps.

XBF Brad A

Hi Urban,

As the question has been answered by a few people. I will go ahead and lock this thread as it has been resolved. Feel free to come back anytime if you have a question or issue.

Thanks,

Brad

Devildogg2323

Take a look over the following information provided on the error code lookup. https://support.xbox.com/error-code-lookup?code=0x803f900a

This doesn't help me as I have one account, which I used to "purchase" the game from the game pass, and have an active gold account. So what do I do?

0x803f900a Game pass Active account issue