0x803F9006 vs Family

Discus and support 0x803F9006 vs Family in XBoX on Consoles to solve the problem; I have xbox, xbox live gold, my son is configured as family member on main Xbox. From Microsoft say, he should be in a position to launch games I allow... Discussion in 'XBoX on Consoles' started by Tilo38, Apr 12, 2018.

  1. Tilo38
    Tilo38 Guest

    0x803F9006 vs Family


    I have xbox, xbox live gold, my son is configured as family member on main Xbox. From Microsoft say, he should be in a position to launch games I allow him to even when I am not logged in.

    Fact is launching Fortnite, I get 0x803F9006 error indicating I need to be logged in. For me it is not secure since being logged allows my son to play my games.

    Moreover it is not possible to transfer the licence to my son so that I spent my money for a game he can't even play.

    :)
     
    Tilo38, Apr 12, 2018
    #1
  2. sign in with the profile used for purchase, (i am) or buy a copy.... (i cant even buy the game twice

    0x803f9006 among the other codes
     
    Dank Knight19, Apr 12, 2018
    #2
  3. Crab Guy11
    Crab Guy11 Guest
    Error code

    0x803f9006 won't let me play any of my games
     
    Crab Guy11, Apr 12, 2018
    #3
  4. Tilo38
    Tilo38 Guest

    0x803F9006 vs Family

    So I answer to myself in case it could help someone else. Contacting support by chat, I could discuss with the French technical Support ( I am French by the way ) . It comes that this issue is related to some cache data going bad for some reason, the xbox
    just need to be cleaned and the cleaning process, you won't guess it.

    - Remove all accounts from Xbox

    - restart the console

    - Parameters / bluray - Persisting storage - Empty persisting storage

    - Parameters / network - Go Off line for 30s then connect again

    - Parameters / network / advanced / Mac : remove

    - Switch off the console

    - Remove cables

    - connect cables again

    - add the profiles

    - play

    Honestly, I strongly suspect removing / adding profiles is enough but fact is I followed this procedure and now I don't have to log anymore for my son to play his game. I have to say it was an unexpected end as I was pretty sure it has to do with the game
    itself.
     
    Tilo38, Apr 13, 2018
    #4
  5. Tilo38 Win User

    0x803F9006 vs Family

    So I answer to myself in case it could help someone else. Contacting support by chat, I could discuss with the French technical Support ( I am French by the way ) . It comes that this issue is related to some cache data going bad for some reason, the xbox
    just need to be cleaned and the cleaning process, you won't guess it.

    - Remove all accounts from Xbox

    - restart the console

    - Parameters / bluray - Persisting storage - Empty persisting storage

    - Parameters / network - Go Off line for 30s then connect again

    - Parameters / network / advanced / Mac : remove

    - Switch off the console

    - Remove cables

    - connect cables again

    - add the profiles

    - play

    Honestly, I strongly suspect removing / adding profiles is enough but fact is I followed this procedure and now I don't have to log anymore for my son to play his game. I have to say it was an unexpected end as I was pretty sure it has to do with the game
    itself.
  6. denis97g Win User
  7. bowski477 Win User

    I can't play fifa 23

  8. SkreamEZ Win User

    0x803f9006

    Same thing has been happening to me for the past two days and I still haven't found a solution
  9. Ricardo Lechuga Win User

    0x803f9006

    Hi Hitesman! My name is Ricardo an independent advisor ready to help you with this situation!

    Currently there's a service issue that is affecting ownership and purchases, you can see more information about it here

    https://support.xbox.com/en-US/xbox-live-status
Thema:

0x803F9006 vs Family

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