0x803f800e error... Game pass

Asi777 · Dec 16, 2018

I recently bought Forza Horizon 4 as part of a bundle. A gamepass trial was included which I think my son activated. I now have error 0x803f800e preventing the game launching... Asking me to renew gamepass. I don't want to play with gamepass but can't
find the option to remove it. Any solutions??

:)

Noahgriff

Hello, there was a post on the forums with the same error code. It's something about Game pass i think it said.

Here is the link;

https://answers.microsoft.com/en-us...803f800e/a423f9be-28d1-4ce3-9b01-e58f9ccc3635

luissolid

[Title Translation-Because I get the error 0x803f800e, and because I can not play the Games Drscargados, were not free to subscribe and after expires you could keep playing them?]

Alguien pudo arreglar el error 0x803f800e? Y como lo hizo? ��

Translation-Someone could fix the 0x803f800e error? And how did he do it? ]

Hola!

Los juetos de Games With Gold y/o Xbox Game Pass necesitan tener la membresia activa para jugarlos. Si notienes la membresia activa nopodrás jugarlo.

Saludos!

-[Translation - Hello!

The Juetos of games With Gold and/or Xbox Game Pass need to have active membership to play them. If you don't have active membership, you can't play it.

Best regards]

Asi777

Thanks very much... Will let you know if that works.

WPAK

Hi there,

please try the manual power cycle steps like mentioned on the following link, be sure to wait at least 60 seconds before powering on again:

http://support.xbox.com/xbox-one/console/power-cycle-console

If that fails then please double check
http://account.microsoft.com/services to see if there are amu subscription issues.

If all subscriptions shows without issues, try the following steps:

Remove profile from the console (Make sure you know the account credentials for the account, since you will need them later)
Perform the manual power cycle steps like mentioned before
Redownload your profile

If these steps fail, then its best to contact Xbox Support (via Phone or Microsoft Support Chat) at
http://support.xbox.com/contact-us

Let us know the results

XBF Nestor S

Hey Asi777 thanks for keeping in touch!

We would like to add to the already great advice provided by our Ambassador team to make sure the account that redeemed the digital content (Forza Horizon 4) is the one being removed and re-downloaded to the console so it doesn't interfere with anything
else. Keep us posted on how it goes so we can set this issue as resolved!

0x803f800e error... Game pass