0x803f800b error code. Says need subscription, but we have one

The subscription is active on both xbox one and Xbox series s.

1. Xbox one disc is original - subscription on this account
   
2. Xbox series s digital - linked to subscription
   
3. Xbox series s currently plays online
   

• Forza horizon 4
  
• Fifa 21
  
• Rocket league
  

1. Xbox one has all games downloaded on to it as they aren't disc versions
   
2. Xbox series s has games shared to it
   
3. If they series s is changed to home, what happens to the xbox one?
   

• Can xbox one play the games online?
  
• Says we can only change home 3 more times
  
• I don't won't to change if it means xbox one can't play games online
  

Sorry, don't understand why my other son won't be able. His account is where the subscription is set up on. As I said it's the original xbox and first one.

My son has been playing online no problems on forza horizon 4. But forza horizon 5 won't let him.

He also plays rocket league and fifa 21 online no problem's.

Need this sorted so it works without having to pay 2 live passes.

Thank you so much for the detailed information and am I correct that the subscription is on your account? If yes, to answer your question, once you set your account as Home Xbox on the new console which is the Xbox series s your other son that has an older Xbox with a disc will no longer be able to play online since he was just able to use the services through Home Xbox sharing.

My other son's xbox is set as home.

This is because his xbox was bought first and is disc xbox.

The xbox for my son with the issue is series s digital xbox.

If we change the home setting to their series s digital. Will my other son still be able to play his games online on the older disc xbox?

Hi, I hope you're doing great out there despite the issue that you're experiencing. I am an Independent advisor and I am here to help you in regards to your concern.

If I may ask, is the subscription active on the account that your son is using or your account?

If the subscription is on your account you need to set your account first as Home Xbox in that way other profiles on the Xbox console will be able to use it.

Here you go: https://support.xbox.com/en-US/help/hardware-ne...