0x803f8007

Discus and support 0x803f8007 in XBoX Games and Apps to solve the problem; Hello All, I purchased Fifa 20 back in September with the Early Access through EA Access. I have randomly been told that i no longer have access to... Discussion in 'XBoX Games and Apps' started by MorganFretwell, Mar 18, 2020.

  1. MorganFretwell
    MorganFretwell Guest

    0x803f8007


    Hello All,

    I purchased Fifa 20 back in September with the Early Access through EA Access. I have randomly been told that i no longer have access to the game and that it has either been refunded or cancelled for some reason?

    I have done all methods of contact with EA who say its XBOX issue and XBOX saying its an EA issue.

    I am unable to get in contact with any actual microsoft/XBOX workers so they can look at my purchase history and explain whats going on?

    £59.99 i spent to have the game suddenly taken away from me with no explanation?

    Pretty much praying someone else can see this and has had the same issue or an actual microsoft worker might come across it because at the moment ive tried all methods advertised and suggested and am still 59.99 out of pocket with no Fifa 20 to play either!?

    :)
     
    MorganFretwell, Mar 18, 2020
    #1
  2. FabioDaniel11 Win User

    Erro ao iniciar Watch Dogs 2 comprado na pré encomenda. (Error starting Dogs 2 purchased on pre-orde

  3. RandyAU93 Win User

    0x803f8007

    You will need to discuss this billing issue with
    Xbox Live Support    . Nobody on the forums will be able to see your account or be able to help. If you're prompted to speak to a virtual agent, decline it. You should ask for a free call-back from Support.
  4. mareledanut Win User

    0x803f8007

    Since you bought it in the EA Access store it's their duty to provide support since you can't play their game bought from their store. If you've been previously told by EA Support that is not their fault is surely just be an employer who doesn't know what
    they're talking about

    I would suggest to keep trying to reach EA support, i know it's not fair for you to keep asking for help from them but this is the only thing i can think right now. Hope it helps.
  5. MorganFretwell Win User

    0x803f8007

    Thanks mate ill keep on at them then. when speaking to the EA employee he even said he was not able to see my purchase history which i believed as it kind of made sense but he was able to get other details up about my account. thanks again ill just keep
    trying.
  6. Flymonkey102 Win User

    0x803f8007

    Yeah it sounds like you'll need to live chat with Support. You didn't perhaps use the free trial and thought you bought the game did you?
Thema:

0x803f8007

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