0x80242020

Hi! Have you checked if there are any updates available for Windows 10?

Hello!!!!!

As per the issue description you are unable to install apps from Store on your Windows 10. The reason behind the issue could be any of the reason mentioned in the article provided below.

http://windows.microsoft.com/en-us/windows-8/why-find-install-app-windows-store

If issue still persists after checking for all of the cause mentioned in the above article you may refer to the troubleshooting steps provided in the articles mentioned below and see if it helps.

Solutions to Store issues

Download apps and games FAQ

I'm now receiving error 0x80242020 after doing up to renaming windowsapps to windowsapps.old, I don't have a wpsystem.old folder so i can't rename the wpsystem folder itself

I have the same problem. When trying to download Sea of Thieves for the PC, I either get the error code 0x80242020, or it just allocates disc space indefinitely. Would appreciate some help..

Hi there KBragunier welcome to the community forum! Christopher here, an Xbox fan just like you and has been on Xbox for years already. I would really love to make your day by helping you out. I suggest you try these basic troubleshooting steps!

Open Settings, click Update and Security and then Windows Update;

Click Check for Updates;

Click the Download and Install Now option, if available;

Also, check the Microsoft Store for any updates on the Xbox apps and its services.

Then try this:

Go to windows settings > apps > search for gaming services app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

Then do the same for the Xbox app:

Go to windows settings > apps > search for Xbox app > click on it and select advanced options.

After that, click repair and then restore, open the app and try again.

If it still doesn't work you're going to uninstall the games services using a powershell command, then you're going to open the gamepass app, it will ask you to download and install the game services again :

In the windows search bar type Powershell > Right click and select open as administrator > Type the command: "get-appxpackage Microsoft.GamingServices | remove-Appxpackage –allusers" > Wait for the process to finish and then restart the PC, then open your Xbox gamepass app, it will ask you to install the gaming services again, install it and try again.