0x80070520

Hi Sebastian,

I have found that this was answered and seemed to work for others. Try to check out this Link listed below:

0x80070520 Solved

Let me know if this helps

I found another thread for this error, maybe check that out and see if anything there helps you? https://answers.microsoft.com/en-us...to-store/7e3d194d-2f10-417e-81b1-4cb61adba9b4

Please try these options one by one and check after each option.

1. Run Windows App Troubleshooter

Windows Key+X > Click Settings > Click Update & security > Click Troubleshoot > Scroll down to the bottom > Click Windows Store Apps > Click Run the Troubleshooter

2. Reset Windows Store through Command Prompt

Click Start > type cmd in Windows Search box > Right click on Command Prompt > Run As Administrator > Type WSreset.exe and click Enter > Let the command prompt run and go away on its own > Reboot your computer

3. Re-register All Store apps (create a restore point first)

Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following from below and right click in Powershell to paste > Enter > Restart your computer

Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

4. Uninstall & Reinstall Store (create a restore point first)

Right click on Windows Start > Right click on Windows Powershell (Admin) > Copy the following line from below and right click in Powershell to paste > Enter

Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage

(Don't copy this line) Copy the following line from below and right click in Powershell to paste > Enter > Reboot your computer

Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Let me know if those steps don't help.

Hi Robert,

Thanks for reaching out to us in the forums for this issue. Sorry to hear that you're having trouble signing into your profile. Based on the error code you're receiving (0x80070520), I'm guessing you're attempting to sign in via the Xbox App.

After researching online, I came across these troubleshooting steps within our community for the issue that you're describing.

[ Direct Link: Can't sign into Xbox App 0x80070520]

1. Open File Explorer.
   
2. Navigate to the following:
   
   • C:\Users\[your profile]\AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
     
3. Delete the Accounts
   and Cache folders.
   
4. Try the Xbox app again.
   

Let us know if that helps!

Good luck!

Hi there MegDur

Please try to redownload your Gamertag, Please remember to try make sure you have email address and password before removing it and adding it again.

Link:

https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/add-remove-account-xbox-one