Logitech Astro a 50s party chat and discord issues

Hi Nathan,

Thank you for posting in Microsoft Xbox Community. I'm sorry to hear that you're having issues connecting to discord through your Xbox. For us to further isolate your issue, kindly share the exact error message that you received.

If you're connected to a Discord voice channel on your Xbox console, your party chat status will say “Discord” and the name of the voice channel that you're in. If you want to join or start an Xbox party chat, disconnect from the Discord voice channel so that you can switch over to game or party chat.

To learn more about using Discord voice chat while on the Xbox network, go to:

https://support.xbox.com/help/friends-social-ac...

Regards,

Alvaro

i have the Logitech G533 wireless gaming headset, i will attempt these fixes and get back to you. i use discord and in game chat in many mmo's without issue. its only xbox i have problems

my buddy is having the same issue with Astro headset. we can party chat fine , but no game chat. we checked all settings and rebooted the unit. no luck

Hi there! This is Virginia O.

I understand that you are experiencing issues not hearing anything from Discord chat.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please check voice chat output settings by opening Settings > Volume & Audio Output on your Xbox console. Verify that Party Chat Output is set to your Headset. Test switching between Headset and Speakers, then reset to Headset.

And then update Astro A50x firmware because an outdated firmware might cause audio issues. Connect your Astro A50x headset to your PC.

Download and install the Astro Command Center software from the Astro Support Page. Update the headset firmware and try again on your Xbox.

Next is to test audio settings in discord. To do this, open Discord on your Xbox or linked PC/Mobile. Navigate to Voice & Video Settings.

Check Output Device and select your Astro A50x. Adjust the Output Volume Slider and ensure it isn’t muted.

Disable additional audio devices because multiple connected devices might cause conflicts. Disconnect or disable other audio output devices such as speakers, additional headsets. Please confirm your Astro headset is the default device in both Xbox and Discord.

Then reset Xbox voice settings by navigating to Settings > Account > Privacy & Online Safety. Select Xbox Privacy > View Details & Customize > Communication & Multiplayer. Make sure that you can communicate with voice and text is set to Everyone or Friends.

After that is to test your network connection. To do this, go to Settings > Network Settings > Test Network Connection. Kindly ensure that your NAT Type is Open. Restart your router if NAT Type is Moderate or Strict.

If the issue persist after performing the troubleshooting steps, please test the headset in other apps to confirm the headset is working properly.

Kindly use the Astro A50x on another device or application.

If voice chat works there, the issue is specific to your Xbox.

Thank you for your cooperation.

me 2...my astro a40 on party and game chat! are fak